Norris Ford

We had gone to Chevy and Chrysler dealers and they did not go out of their way to find the car that interested us. Chris Crocker took the initiative to get on line and locate a car that met out specificat not go out of their way to find the car that interested us. Chris Crocker took the initiative to get on line and locate a car that met out specifications, then he made phone calls to arrange for it to be delivered within 2 days. We were very pleased with the way this deal was handled. More

Chris was great and my truck was ready fast. I have been at other local ford service departments, Norris was by far the fastest! Thanks again, Chris! at other local ford service departments, Norris was by far the fastest! Thanks again, Chris! More

This is the second truck I have purchased from Harvey Appleby. For good reason. Harvey made all the components in buying a new vehicle from the trade in to sitting in the vehicle with me going over all t Appleby. For good reason. Harvey made all the components in buying a new vehicle from the trade in to sitting in the vehicle with me going over all the functions and systems. Of curse I will recommend not only the dealership but to Harvey Appleby as the point of contact. More

the staff was knowledgable, courtious and presented themselves in a professional yet personal manner. There was no feeling of pressure and the bottom line price that we were given could not be beaten b themselves in a professional yet personal manner. There was no feeling of pressure and the bottom line price that we were given could not be beaten by five other ford dealers. Great job. Jeffrey L. Burkins More

After visiting and calling several Dealers in hopes to trade in my 2008 utility truck, Norris ford was the only one that gave me a reasonable trade in value. Would I have like to get more, yes of course b trade in my 2008 utility truck, Norris ford was the only one that gave me a reasonable trade in value. Would I have like to get more, yes of course but four other area dealers really low balled me and didn't appear to want my business. Harvey was nice to work with and didn't have that typical "salesman" push. He was very knowledgeable and had been at Norris for many years. The very first quote he gave me on a truck was below what I planned on spending. However that truck availability fell through and I wound up spending a few thousand more than I wanted to. I was disappointed that the first deal fell through but I was impressed with Harvey's patients dealing with a customer (me) that was trying to get the price down on a truck a little above my means. In the end I wound up with a truck that I love and walked away from Norris with a handshake and a smile. I would recommend a stop at Norris to see what they have to offer. More

chuck was very attentive to my request, and then was very helpful in resolving my issue with the tires. Ilook forward to continuing to work with Chuck throughout the life of the vehicle. helpful in resolving my issue with the tires. Ilook forward to continuing to work with Chuck throughout the life of the vehicle. More

Painless. Stan listen to what I wanted. Showed me my options. Test drove a few cars. Then I drove away in a new Explorer! Thanks to Stan Ma! options. Test drove a few cars. Then I drove away in a new Explorer! Thanks to Stan Ma! More

I could have ordered and purchased this vehicle from a dealership closer to my home but I found that this dealership was more attentive to my needs. I went to this other dealership and nobody even bothere dealership closer to my home but I found that this dealership was more attentive to my needs. I went to this other dealership and nobody even bothered to come outside of the building to see if I was interested in buying a vehicle or asking any questions or anything. After my fourth visit I finally went inside and they pointed to where the rest of the trucks were located but never made it out of the building. So I said the heck with this , I can spend my money somewhere else. Maybe at a dodge dealership. When I arrived at Norris Ford, Mr. Mansfield came right out and introduced himself to me and made me feel welcome and answered many of the questions I had. He was the main reason I purchased the truck from Norris Ford. He had a very good customer relationship and like I stated earlier I could have purchased this truck from anywhere. Mark was very instrumental in making this sale and closing the deal. He was very knowledgeable and courteous. I would reccommend him to anyone. Also let me say that Sebrina Wajer was very helpful also along with another sales person whose name I cannot remember. All in all my experiance at Norris Ford was very good . I will be back! More

Stan Ma is an outstanding salesman, we worked together and got a great price and everything we wanted. Outstanding people and dealership. I will buy from them again !! and got a great price and everything we wanted. Outstanding people and dealership. I will buy from them again !! More

Buying a new car is a nerve racking experience. Norris Ford made this process a positive experience with their patience and understanding of my personal situation. I would recommend this dealership to fr Ford made this process a positive experience with their patience and understanding of my personal situation. I would recommend this dealership to friends and family. More