Norris Ford

Angelo and Chris were so helpful in the whole buying process. Angelo followed up quickly upon receiving my internet quote request for the 2013 Ford Escape. He was very detail-oriented, followed up quick process. Angelo followed up quickly upon receiving my internet quote request for the 2013 Ford Escape. He was very detail-oriented, followed up quickly, and was determined to find me the exact vehicle I wanted. He got me a great price as well - and I did a lot of research! The guys at Norris are true professionals, I am very impressed at how seamless everything went. They made the process easy, and showed me that they truly cared about my business. They took the time to answer all of my questions and explain all of my options both over email and in person. Angelo and Chris were never pushy, and were good/honest people throughout my whole car buying experience. I'd definitely recommend them - thanks guys!! More

Worked with Mr. Harvey , got a good deal on buying a car. He was very helpful on finding what my wife and me were looking for. He had one sent in to Norris Ford for us to check over and test drive. When we g He was very helpful on finding what my wife and me were looking for. He had one sent in to Norris Ford for us to check over and test drive. When we get ready to buy another car , he will be the one I'm going to. More

Great 1st car buying experience, friendly staff and great selection. They answered any questions I had. Fast Service, I arrived at 10 am and was done by 1pm. They had exactly what I wanted, and completely de selection. They answered any questions I had. Fast Service, I arrived at 10 am and was done by 1pm. They had exactly what I wanted, and completely detailed when I arrived. Great experience! More

I did not have an appointment. Chuck took the vehicle in to have the service (oil Change) right away. I was also having a problem with a speaker not working properly. I wasn't going to wait but it was com to have the service (oil Change) right away. I was also having a problem with a speaker not working properly. I wasn't going to wait but it was completed quickly anyway. The oil was changed and the speaker was replaced. The service tech kept the vehicle clean. Cant beat that for $12. If you need a vehicle serviced see Chuck More

We went through USAA car buying services and Norris Ford was one of their top rated Ford dealers in the area. After a quick search on the web, we found they they also had the best customer reviews for the a was one of their top rated Ford dealers in the area. After a quick search on the web, we found they they also had the best customer reviews for the area. We were originally looking for a Fusion Hybrid Titanium, but decided we really didn't want to the wait required for the options/colors which would require being a custom order from the factory. From that point on, Mark Vowles put in a lot of effort to find the best possible match within an ever increasing radius of our area. He finally found one, but it was a few hundred miles away. After our go-ahead, they brought it down to the dealership, performed an inspection and cleaned it up, then delivered it to the house. Most accommodating! Thanks to Mark we're now the proud owners of a sexy '13 Ford Fusion Hybrid in Ingot Silver with Charcoal Black leather interior with the options we wanted most. Thanks to Bill Vowles as well. Our experience as Norris Ford was Top Notch! Thanks guys! More

My wife and I purchased a new 2013 Ford Flex on February 1st, 2013. We could not have asked for better service from Tyler Smit. Tyler is hands down the most professional and knowledgeable car sales person I 1st, 2013. We could not have asked for better service from Tyler Smit. Tyler is hands down the most professional and knowledgeable car sales person I have ever met. He utilizes a consultative sales approach to truly understand each customer’s individual needs and provides real solutions based on those needs. He understood our wants, needs and price constraints and did a wonderful job searching an inventory of over 150 dealerships to find the right vehicle for us. He alerted us to available options but never tried to uncomfortably upsell us beyond what we were comfortable paying for a family vehicle. Overall Tyler is a true professional with a wonderful demeanor and I highly recommend him for anyone who is looking to have a pleasant low pressure sales experience while shopping for a new vehicle. More

My overall car buying experience was great. They made me feel welcome and were friendly not pushy like other sales people. I will definitely recommend this dealer to friends. feel welcome and were friendly not pushy like other sales people. I will definitely recommend this dealer to friends. More

Good experience in buying the Escape. Was not pushed into anything and the negociation went smooth. Harvey worked out the initial numbers and then Chris stepped in and explained the best way for my dau into anything and the negociation went smooth. Harvey worked out the initial numbers and then Chris stepped in and explained the best way for my daughter to purchae the car. They were very thorough in explaining the cost of the car and the different ways to get all the discounts and rebates available. More

I was looking for a 2013 Ford Explorer on line and the response to my interest and questions were given to me in a quick manner. Thomas Askew helped me get the vehicle that I wanted and I am SO happy with response to my interest and questions were given to me in a quick manner. Thomas Askew helped me get the vehicle that I wanted and I am SO happy with my purchase! I traded in a 'Toyota Highlander' which I loved and now have fallen in love with my new 2013 Ford Explorer - what my husband and I say is a hidden favorite/secret. Commercials don't show you what Norris Ford can! More

Mark Vowles was very professional and knowledgeable of the Ford vehicles I looked at. He tailored his sales approach and timeline to my needs and desires. He didn't try to over sell me a new vehicle whi the Ford vehicles I looked at. He tailored his sales approach and timeline to my needs and desires. He didn't try to over sell me a new vehicle which was exactly the kind of sales person I enjoy working with. He took time to find the exact vehicle I wanted and was able to offer an exceptable price to which I agreed. I will definitely purchase another vehicle from him in the future. I visited to other Ford dealers in the area the same day I made my purchase and left both of them when I felt the sales persons were not being up front with me and wanted to push their "inventory" on me without considering my desired vehicle. Great job Mark. More