Norris Ford

It was the most friendliest & excellent customer service . My tire light came on 10/29/14 . I was concerned and went to my dealership 10/30/14. They were very friendly & prompt with their service . They had th My tire light came on 10/29/14 . I was concerned and went to my dealership 10/30/14. They were very friendly & prompt with their service . They had the time to give me an oil change & rotating my tires along checking the issue with the tire light sensor that came on , found no problem . They also gave my Sally (Mustang) a car wash , I was most grateful for that service . I'm very please with the service from Norris Ford from the first day I purchased my Mustang in February 2014 . Thank you, for great customer service , which in this day and time is far and few to find ! Mary Ferguson More

My entire experience at Norris was great. From beginning to end, they did their utmost to make my purchase as quick and simple as possible, even down to me changing my mind several times! If From beginning to end, they did their utmost to make my purchase as quick and simple as possible, even down to me changing my mind several times! If they didn't have it, they went out and looked for it. Joe was very knowledgeable about all of the bells and whistles and how they worked and explained them all to me, without being overwhelming. A month or so prior to my purchase, I had done and internet inquiry, Tyler was the only one who went with my request not to call! He contacted me as requested via email, and even though I wasn't quite ready at the time to purchase, he didn't keep nagging me..but he kept in touch. Thanks Chris, Joe, Tyler and Will! More

New Car Purchase Tyler at Norris Ford was professional, friendly and great to work with. No Stress and good working relationship! He was able to get me the most amou Tyler at Norris Ford was professional, friendly and great to work with. No Stress and good working relationship! He was able to get me the most amount of rebates for my car, got me exactly the packages I wanted in very short order. I would most definately purchase from Norris Ford again! More

GOOD DEALERSHIP i have always been treated with the highest respect at Norris Ford. I have been dealing with them for almost 30 years. Our daughter needed a car qu i have always been treated with the highest respect at Norris Ford. I have been dealing with them for almost 30 years. Our daughter needed a car quick, because her engine died in the other one. Since she was riding with me and we had about 45 minutes until closing this past Sunday, I detoured and went to Norris Ford with everyones' telling me you won't make it. I haven't bought any trucks since my 2003 F150 and it's still going strong. She found a car there and we found salesman Mr. Stan Ma. Mr. Ma is very honest, straight forward and was quick with our paperwork. He than introduced us to Mr. Will Watson their finance man. He was also quick, honest and straight forward. Within 1 1/2 hours we looked for a car, made a purchase and drove off with her car. My father was a ford man, I am a ford truck lady and now our daughter is a ford owner. Everyone that I previously knew at Norris has either left or retired. After this experience I know that Norris Ford still has good people working there. More

Purchasing new Edge from Tyler Smith My experience purchasing my Ford Edge was stress free with Mr. Tyler Smith of Norris Ford. This young man took the time to answer all my questions My experience purchasing my Ford Edge was stress free with Mr. Tyler Smith of Norris Ford. This young man took the time to answer all my questions and was very knowledgeable about all the new technology this vehicle had to offer and explain it well. There was no hassle about price and did not have to talk to the manger not once about price. Which was good for me Tyler took care of all the negations. Mr. Smith was very sure that I had the best offer from Norris, and did not stress me about going to other dealers. This was very important and was one of the main reasons I choose Norris Ford. But the number one reason was the likeability. I really liked Mr. Smith and will buy my next car from him. Thank you Tyler, for a wonderful car buying experience. More

Excellent Service Chuck Burk has always greeted us with a smile. We are always taken care of with quick and great service. I would recommend Norris Ford to anyone. Than Chuck Burk has always greeted us with a smile. We are always taken care of with quick and great service. I would recommend Norris Ford to anyone. Thank you for your services!!!! More

APPRECIATE THE GREAT CUSTOMER SERVICE. THANKS BRUCE AND CHRIS FOR A WONDERFUL EXPERIENCE, I ALWAYS SHOP AT NORRIS FORD!!!! I HAVE BEEN A LOYAL CUSTOMER AT NORRIS FORD, I AM A PROUD OWNER O THANKS BRUCE AND CHRIS FOR A WONDERFUL EXPERIENCE, I ALWAYS SHOP AT NORRIS FORD!!!! I HAVE BEEN A LOYAL CUSTOMER AT NORRIS FORD, I AM A PROUD OWNER OF A 2013 F 150... More

I've had the pleasure of speaking with Mr Burke a couple of times. He is very helpful and pleasant. My experience at Norris ford has been very good so far I would recommend others to have their couple of times. He is very helpful and pleasant. My experience at Norris ford has been very good so far I would recommend others to have their vehicles serviced there. Thank You Norris Ford More

Bought a new F-150 last week and had a great experience. This was by far the easiest vehicle purchase I've ever made. Chris and team were low pressure, addressed all my questions and made the experience tr This was by far the easiest vehicle purchase I've ever made. Chris and team were low pressure, addressed all my questions and made the experience truly enjoyable. More

My car purchase from Tyler was outstanding. When it was time for service I felt confident to go back to Norris. Moe was very accommodating to my schedule. And when I dropped the car off I added work to be time for service I felt confident to go back to Norris. Moe was very accommodating to my schedule. And when I dropped the car off I added work to be done and Moe assured me it would get done. Not only was all the work done but it was done within the original time frame quoted. Very pleasant and professional experience. More