Norris Ford

NEW VEHICLE PURCHASE The staff (Zo Thompson and Jeff Grossman) were helpful, knowledgeable, courteous and followed through on their commitments and statements. There were The staff (Zo Thompson and Jeff Grossman) were helpful, knowledgeable, courteous and followed through on their commitments and statements. There were no surprises and the process was smooth and mutually agreeable. More

VERY SATISFIED AGAIN I've bought new Fords from Norris before and have always had a great experience. This time I decided to lease. Ryan Cox was great. I contacted other I've bought new Fords from Norris before and have always had a great experience. This time I decided to lease. Ryan Cox was great. I contacted other area Ford dealers and not one followed through like Mr. Cox. Again such a pleasure to deal with a honest and helpful young man. . More

Quick, Friendly Service David at Norris Ford went above and beyond to get me the part needed for my Mustang is no time. Helpful, timely and friendly service. I will most ce David at Norris Ford went above and beyond to get me the part needed for my Mustang is no time. Helpful, timely and friendly service. I will most certainly be back when I need service again. More

Excellent They had what i wanted and got me financed and got me in and out in no time would definitely recommend going back. They are a good dealer They had what i wanted and got me financed and got me in and out in no time would definitely recommend going back. They are a good dealer More

Very positive I was experiencing trouble with downloading files in my Ford Escape Sync 3 system. I called David Emala Jr who is the service specialist at Norris For I was experiencing trouble with downloading files in my Ford Escape Sync 3 system. I called David Emala Jr who is the service specialist at Norris Ford. I explained to him what the problem was and was told to bring my vehicle in at my earliest convenience. Once I arrived David could not have been more courteous and friendly. I have on more than one occasion dealt with him and the result is always the same. After diagnosing the problem my vehicle was promptly serviced and after a pleasant goodbye I was on my way. More

Fantastic Norris Ford went above and beyond to get me the exact car I wanted. This is not my first purchase from Norris, and probably not the last. Norris Ford went above and beyond to get me the exact car I wanted. This is not my first purchase from Norris, and probably not the last. More

Professionalism I arrived early and I didn't wait long before I was met by Russell my service advisor. He greeted me and directed me to the waiting area with a profes I arrived early and I didn't wait long before I was met by Russell my service advisor. He greeted me and directed me to the waiting area with a professional, courteous attitude. He informed me of the work needed and approximately how long it would take, accurately. I appreciated the service from Russell and the Norris employee's I met. More

Good Job Received card in mail from Norris about recall for my Focus, called they said long wait and shortage of parts. I ask if I could said a week or so and Received card in mail from Norris about recall for my Focus, called they said long wait and shortage of parts. I ask if I could said a week or so and call back, they said ok, I did and 3 days later it was done, on time and when they told me... More

New Car purchase Salesman was excellent in showing new Mustang features and operation of vehicle. Financing was easy and fast. Will be back in the future for another G Salesman was excellent in showing new Mustang features and operation of vehicle. Financing was easy and fast. Will be back in the future for another GREAT DEAL! More

Better than expected First time purchasing a vehicle from Norris Ford. It was a positive experience from start to finish, I will definitely be recommending them. The sales First time purchasing a vehicle from Norris Ford. It was a positive experience from start to finish, I will definitely be recommending them. The sales associate Tony was easy to deal with, knowledgeable and didn't try to push the sale. Great experience overall. More