Norris Ford

Good dealership Overall the process was pretty straight forward and painless. They new what I wanted and were ready for me when I arrived. Everyone was straight for Overall the process was pretty straight forward and painless. They new what I wanted and were ready for me when I arrived. Everyone was straight forward with the pricing as well. More

Great....stress free!! Ryan couldn't have been more helpful and very pleasant to deal with. He made the whole process very easy and stress free. We would highly recommend Ryan couldn't have been more helpful and very pleasant to deal with. He made the whole process very easy and stress free. We would highly recommend him and Norris Ford!!! More

Bait and switch pricing Avoid this place like the plague. They advertise the very best price around and then when you inquire the pricing is all a sham. You would think car d Avoid this place like the plague. They advertise the very best price around and then when you inquire the pricing is all a sham. You would think car dealers would know bait and switch tactics don’t work. I was told I didn’t qualify for a $1,000 trade rebate and a $1,000 private offer. Don’t waste your time with Norris and look elsewhere as you’ll get a much better deal after their bait and switch tactics are employed. All in all NORRIS FORD USES BAIT AND SWITCH PRICING. More

The car I've been wanting. I got this car that I been dreaming of, because of the persistence of Tony Guillen. Without his help, I don't think I would have made this huge decis I got this car that I been dreaming of, because of the persistence of Tony Guillen. Without his help, I don't think I would have made this huge decision. More

Length of time was reasonable. 1. Customer service was excellent. Stephanie Hoover was right on point with a quick scheduled appointment for service on my car. Was very happy with 1. Customer service was excellent. Stephanie Hoover was right on point with a quick scheduled appointment for service on my car. Was very happy with her and the reasonable time it took for my car service. More

Excellent Service, Friendly Staff, Fair and NO Hassle Price I have bought several cars from Norris over the 10 or so years I've lived in the area. My relationship with them started with the service department I have bought several cars from Norris over the 10 or so years I've lived in the area. My relationship with them started with the service department which was honest and straight forward regarding service to my vehicle, even saying that work I gave them the go-ahead on if needed, didn't need to be done! That led to the purchase of 6 vehicles in the past 10 years, each and every time I was treated with respect and honesty, prices and incentives were thoroughly explained, there was never any pressure to close the deal. I would recommend Norris to anyone, for any reason, sales or service! More

Recall Completed! Had to wait a few days for parts to come into dealership. Work was completed when promised. Dave Emala is the best thing to happen in that service dep Had to wait a few days for parts to come into dealership. Work was completed when promised. Dave Emala is the best thing to happen in that service department. More

Great Service Excellent service from all personnel that I encountered while at the Dealership. I would recommend the Norris Ford family to my friends and family. Excellent service from all personnel that I encountered while at the Dealership. I would recommend the Norris Ford family to my friends and family. I would ask them to ask for Ryan Cox to be their sales manager More

Great experience for a stressed out buyer! I had such a great experience working with Norris Ford from the very first email inquiry. Darren Badillo from their internet department actually respe I had such a great experience working with Norris Ford from the very first email inquiry. Darren Badillo from their internet department actually respected my request, unlike any other dealership I had been communicating with. When we got to the dealership we weren’t bombarded, I asked to see the car I was interested in, since I had been looking online already for months, and the sales rep Tony Guillen went and grabbed the car right away for me to see! He didn’t pressure me into doing a test drive since I didn’t need one, and quickly started to work up the paperwork when I said that I wanted to buy the car. We also got to interact with another rep named Zo Thompson who helped pass the time with light conversation and who made sure I was taken care of. When I was greeted by the Sales manager, Dave Webster, we had a very honest and to the point conversation of where I stood and he clearly picked up on my intentions and respected them. We were able to work out a headache free deal that was better than I could have asked for and made me incredibly happy. Will Watson from financing handled the paperwork quick and efficiently and got me out the door in great time! I never thought I could have such a positive car buying experience with such a great crew of people. I would recommend them to any of my friends and family and will continue to go there for future business. More

They turned my nightmare into a dream My car was totaled due to an accident. Zo Thompson made my new car a reality! Service was stupendous! I’m recommending them to everyone! My car was totaled due to an accident. Zo Thompson made my new car a reality! Service was stupendous! I’m recommending them to everyone! More