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Norman Hyundai - Service Center
Norman, OK
22 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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22 Reviews of Norman Hyundai - Service Center
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September 30, 2024
Easy to use appointment setting online and the guys at the service center are always super nice. I have never had to sit more than an hour for service so that is super awesome. the service center are always super nice. I have never had to sit more than an hour for service so that is super awesome. More
by Tashina
September 26, 2024
After a below standards encounter with the service department, I communicated with management concerning the issues and immediate action was taken to resolve the deficiencies. This rating relates to t department, I communicated with management concerning the issues and immediate action was taken to resolve the deficiencies. This rating relates to the visit to resolve the issues and not the prior servicing. More
by Berry
Employees Worked With
Jerome in Service Department
September 11, 2024
Worst service ever. Never go for first complimentary service which will be done in 10 minutes. No respect for the customers words. Just don’t wanna go there again. They Never go for first complimentary service which will be done in 10 minutes. No respect for the customers words. Just don’t wanna go there again. They never listen to customer issues, always backed with cars to service. I bought a calligraphy and was asked to wait for 3 weeks just to check the tpms sensor. More
by Abhi
August 21, 2024
Very fast service on a recall for my Ioniq 5. From our arrival until it was finished was just a little over an hour. Everyone was very courteous and helpful. Even tho we live 80 miles from the de From our arrival until it was finished was just a little over an hour. Everyone was very courteous and helpful. Even tho we live 80 miles from the dealership we will continue to use them. More
by Okiedokie
Employees Worked With
Marki VanBrunt
August 16, 2024
Quick, efficient, and quality service. My service advisor always makes me feel welcome and communicates in a timely manner about the status of my vehicle. My service advisor always makes me feel welcome and communicates in a timely manner about the status of my vehicle. More
by bcdenton3
Employees Worked With
Jerome - service advisor
August 09, 2024
The quality of service, coupled with an amazing attention to details, provided while repairing the under the car damaged caused by a large cargo truck back tire after exploding in front of my car on the high to details, provided while repairing the under the car damaged caused by a large cargo truck back tire after exploding in front of my car on the highway, was simply phenomenal. The follow up calls to provide updates on the status of the work, was second to none. Thank you for your outstanding service. More
by Bogran VII
Employees Worked With
Matt - Service Manager, Marki VanBrunt
July 28, 2024
The automated services don't always link properly with what's requested and what is delivered but the staff is always there to attempt to go above and beyond for their customer's every need. Comfortable s what's requested and what is delivered but the staff is always there to attempt to go above and beyond for their customer's every need. Comfortable seating and quiet low energy area offering popcorn and a full option beverage machine. What's not to love? More
by stephen.jerome.thomas
Employees Worked With
Marki VanBrunt
April 18, 2024
Since February my car has been in service. Different stories told to us by Shawn and Jerome Supposedly fixed, makes same noise. Didn’t test drive after repairs. Couldn’t get into shop bc of Different stories told to us by Shawn and Jerome Supposedly fixed, makes same noise. Didn’t test drive after repairs. Couldn’t get into shop bc of rain. SAME DAY Shawn says it’s done come get it, then jerome says parts on order and will be in Monday. Highly livid with this place and every social media outlet will know the story. Dated and times and text messages will be included. More
by Rileycoyotey
Employees Worked With
Shawn supposed service manager
