Norman Hyundai

Norman Hyundai responded

Dear valued customer, Thank you for sharing your positive experience at Norman Hyundai with us! We are thrilled to hear that you appreciated our upfront pricing policy, providing you with complete transparency regarding the cost of our services. At Norman Hyundai, we understand that our customers' trust is essential, and we strive to maintain it by being honest and upfront in our dealings. We take great pride in providing our customers exceptional service, and your kind words are a testament to our efforts. Our team is dedicated to ensuring complete customer satisfaction by delivering quality workmanship and upholding our commitment to transparency and reliability. Thank you for choosing Norman Hyundai as your preferred dealership in Oklahoma. We are thrilled to see you driving a Jeep and look forward to serving you again. If you have any further automotive needs or concerns, please get in touch with us anytime. Sincerely, The Norman Hyundai Team P.S., for those searching for a reliable Hyundai dealership in the Oklahoma City area, Norman Hyundai is the place to be! With our upcoming brand-new state-of-the-art facilities, experienced technicians, and commitment to exceptional customer service, we are dedicated to providing a superior car-buying experience and our surrounding community!

Norman Hyundai responded

We're thrilled to hear that you had an excellent experience with our sales associate and that the team was quick to respond to your needs. At Norman Hyundai, we believe in providing exceptional customer service and making the car-buying process as seamless as possible. Our staff is dedicated to ensuring that you receive the best possible experience when purchasing a new car. It's great to know that our team took the time to arrange finance for you, as we understand how important it is to have a financing option that suits your needs. We appreciate you choosing Norman Hyundai for your car-buying needs, and we look forward to serving you again in the future. Thank you for your kind words, and we hope to see you soon! Servicing you and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

Thank you for sharing your positive experience with Billy Gruver at Norman Hyundai! We're thrilled to hear that Billy provided you with exceptional service during your visit to our dealership. Your satisfaction is our top priority, and we're glad Billy exceeded your expectations. We appreciate your business and look forward to serving you again. Please don't hesitate to contact us with any further questions or concerns. Your team at Norman Hyundai is always available to assist you with all your car-buying and servicing needs. Servicing You and Nothing Else! Norman Hyundai

Norman Hyundai responded

Thank you for sharing your positive experience with Norman Hyundai! We are thrilled to hear you enjoyed purchasing a new car from us. We're glad that Malachi provided you with excellent service and helped make the car-buying experience pleasant. We appreciate your recommendation, and we look forward to serving you again in the future! Servicing You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

Thank you for taking the time to share your experience with us! We're glad Tony made your car-buying experience easy and pressure-free. At Norman Hyundai, we believe in providing our customers with a stress-free and enjoyable car-buying experience, and we're thrilled to hear that Tony's approach aligns with that philosophy. We appreciate your kind words and will be sure to pass them along to Tony. Thank you for choosing Norman Hyundai on the miles of cars, and we hope you enjoy your new vehicle! Serving You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

Thank you so much for choosing Norman Hyundai for your 2024 Hyundai Santa Fe purchase! We are thrilled to hear that Tony was able to provide you and your family with exceptional service. Our team takes pride in going above and beyond for our customers, and we are delighted to know that Tony's expertise and attentiveness made your car-buying experience a 10 out of 10! At Norman Hyundai, we believe that purchasing a new vehicle should be a stress-free and enjoyable experience, and we're glad that Tony made that possible for you. Our team of knowledgeable professionals is always available to answer any questions and provide you with the best car-buying experience possible. Thank you for your positive feedback; it means a lot to us. If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help you. Congratulations on your new 2024 Hyundai Santa Fe! Once again, thank you for choosing Norman Hyundai, your locally owned and operated Hyundai dealership near Yukon. We appreciate your trust and look forward to serving you again soon. Servicing You and Nothing Else!

Norman Hyundai responded

Thank you for bringing this to our attention. We apologize for the delay in returning your down payment check after you returned the car due to some issues with the financing. Our team has verified you signed the credit application with your stated income and you're responsible for misleading the dealership during this process. We understand that returning a vehicle to a dealership requires an inspection and a process to be followed before a check can be returned, and we are sorry if your expectations were not met. We regret any inconvenience this may have caused and want to assure you that we are working hard to improve our processes to ensure that delays like this do not occur in the future. We appreciate your patience and understanding during this time. Our team will review the situation to see where we can improve our processes. We value your business and hope to have the opportunity to serve you better in the future. If there is anything else that we can do for you, please do not hesitate to contact us. We're always here to help in any way we can. Sincerely, The team at Norman Hyundai

Norman Hyundai responded

We appreciate you sharing your experience with us. We thank you for choosing your locally owned Hyundai dealership while shopping for a new Hyundai. Our team at Norman Hyundai is committed to providing exceptional service to all our customers, and we are glad to hear that we resolved the situation. Your willingness to work with us in the future is a testament to our efforts to ensure customer satisfaction. Our Norman Hyundai dealership near OKC is continuously growing, and our team understands the importance of providing superior service to each of our customers! We especially thank Clint for his dedication and hard work in assisting you. At Norman Hyundai, we pride ourselves and strive to provide the best car-buying experience possible. Thank you for choosing us, and we look forward to serving you again soon. Serving You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

Thank you for taking the time to share your recent experience with us. We sincerely apologize for any inconvenience and frustration you may have experienced during your visit to our service center. First and foremost, we appreciate your patience and understanding as we work to address the issue with your vehicle's check engine light. The P0400 code can be challenging, and our team is dedicated to providing a comprehensive and accurate resolution. We understand the urgency of the matter and are actively working to expedite the process. Regarding the need for an engineer, please rest assured that we are in contact with the necessary experts to resolve the P0400 code. While we cannot provide an exact timeline, our team is diligently working to secure their availability as soon as possible. Regarding the loaner vehicle situation, we understand the importance of keeping you on the road during this process. We sincerely apologize for the delay in providing a loaner vehicle and are actively working to address the shortage. As these are very limited, transportation is the consumer's responsibility. We understand the frustration these circumstances may have caused, and we genuinely appreciate your understanding and cooperation. If there is anything specific you want to discuss or have further concerns about. Your satisfaction is of utmost importance to us, and we are committed to resolving this matter to your complete satisfaction. Thank you for choosing Norman Hyundai, and we look forward to the opportunity to regain your trust. Servicing You and Nothing Else! Norman Hyundai

Stevens responded

We already had it fixed. Thanks! My husband had to bring his car in again a few days later for a different issue and again your service department informed him that they wouldn’t be able to look at it for a few days. We took it down the road again and got that issue resolved that day as well. We will no longer do business with Norman Hyundai.

Norman Hyundai responded

Thank you for taking the time to share your positive experience with Salvador at Norman Hyundai! We're thrilled that Salvador provided exceptional service and assisted you in finding the perfect car that meets your requirements. Our team is dedicated to ensuring that our customers are happy and well-informed in every step of their car-buying journey, and it's great to know that Salvador's dedication made a difference. We appreciate your kind words and look forward to serving you again! Servicing You and Nothing Else! Your team at Norman Hyundai