Norman Hyundai

Norman Hyundai responded

Dear valued customer, Thank you for taking the time to share your exceptional experience with Norman Hyundai! We're thrilled to hear that your car purchase journey, guided by our outstanding salesperson, Jordan, was terrific and memorable. At Norman Hyundai, we strive to make the entire process, from start to finish, as seamless and enjoyable as possible, and we're delighted that you found it to be effortless. Your positive feedback is a testament to our commitment to exceptional customer service. It's especially heartening to learn that your positive experience extended beyond the dealership, continuing with our top-notch service department during your scheduled services. We understand the importance of maintaining a high standard of service even after the initial purchase, and we're pleased to have exceeded your expectations. Our entire team at Norman Hyundai appreciates your kind words, and we want to express our gratitude for choosing us. We take pride in delivering the best customer service, and your feedback reinforces our dedication to excellence. Norman Hyundai is dedicated to providing an unparalleled car purchasing experience, and we're thrilled to receive such positive feedback from our valued customers. From the moment you step into our dealership, our knowledgeable and friendly sales team, led by professionals like Jordan, is committed to making your journey enjoyable and stress-free. Our commitment to excellence extends beyond the initial purchase, with a top-notch service department that ensures your scheduled services are as seamless as your car-buying experience. Thank you for choosing Norman Hyundai – where customer satisfaction is our top priority. Thank you once again for choosing Norman Hyundai. We look forward to serving you in the future and providing the same exceptional service that you've come to expect. Servicing You and Nothing Else! The Norman Hyundai Team

Norman Hyundai responded

Hello Thunder, Our team enjoys summer thunderstorms as well! We have researched the name provided in your profile. Our team does not have records of this profile having any experience with us! We have no documents or transactions named 'iamthunder' at our location! Our Normam Hyundai team asks you not to make false allegations online and to consider that you left the Norman Hyundai team a disreputable review. If you have left this Review in goodwill, be sure to contact us with the name the experience took place under, as we cannot contact you! We look forward to having a constructive conversation with you! "Servicing You, Nothing Else!" Your Team at Norman Hyundai

iamthunder responded

If your records are as bad as your service., I imagine that you don't.

Norman Hyundai responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that your salesman provided excellent service and made your car-buying process pressure-free, quick, and smooth. We appreciate your recommendation and are delighted to have had the opportunity to assist you. Please feel free to reach out if you have any further comments or feedback. Safe travels in your new vehicle, and we look forward to serving you and your friends in the future! Servicing You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

We appreciate your positive feedback and are delighted to hear that you had an excellent experience at Norman Hyundai! Our team is committed to providing an extensive selection of top-quality vehicles to cater to your needs. It's great to know that our salesman was able to assist you in making the right choice. At Norman Hyundai, we prioritize helping our customers find the perfect vehicle that suits their preferences and requirements. Thank you for choosing Norman Hyundai for your automotive needs. We value your business and look forward to serving you in the future. If you ever have any questions or need further assistance, please don't hesitate to reach out. Drive safely, and enjoy your new vehicle! Your satisfaction is our priority, and we are here to assist you whenever you need us. Servicing You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

We're thrilled to hear about your positive experience with Norman Hyundai and the exceptional service provided by Billy! At Norman Hyundai, customer satisfaction is our top priority, and we're delighted that Billy's approach resonated with you. With a stress-free, no-pressure experience, Billy's dedication and energy shine through in helping you find the car you want. Your delight in receiving your new car in just one week, surpassing your expectations of a month's wait, is truly satisfying. We're delighted to have been a part of your car-buying journey and met your needs. Thank you for choosing Norman Hyundai, and we hope you enjoy every mile in your new car. If you ever need further assistance or have questions, please don't hesitate to contact us. We appreciate your business and look forward to serving you in the future. Drive safely and enjoy your new vehicle! Servicing You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

YWest, We're sorry to hear about your experience. We aim for transparency and efficiency in our services, so it's disappointing to learn that we fell short during your visit. Your feedback is valuable as it helps us improve. Your Norman Hyundai team appreciates your review! We are grateful you picked your locally owned and operated Hyundai Dealer in Oklahoma! Please get in touch with our team to resolve this situation. "Servicing You and Nothing Else!" Your team at Norman Hyundai

Norman Hyundai responded

We're thrilled to hear about your positive experience with Norman Hyundai and the exceptional service provided by Billy! At Norman Hyundai, customer satisfaction is our top priority, and we're delighted that Billy's approach resonated with you. With a stress-free, no-pressure experience, Billy's dedication and energy shine through in helping you find the car you want. Your delight in receiving your new car in just one week, surpassing your expectations of a month's wait, is truly satisfying. We're delighted to have been a part of your car-buying journey and met your needs. Thank you for choosing Norman Hyundai, and we hope you enjoy every mile in your new car. If you ever need further assistance or have questions, please don't hesitate to contact us. We appreciate your business and look forward to serving you in the future. Drive safely and enjoy your new vehicle! Servicing You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

We're delighted that you are now enjoying your new Hyundai! Norman Hyundai, situated on the mile of cars in Norman, Oklahoma, recognizes the significance of earning your endorsement, and we are genuinely grateful for your recommendation. Our commitment to the community is unwavering, and we're excited to announce that a state-of-the-art facility will be available next year at 591 N. Interstate Dr., Norman, OK. This new establishment will offer a comprehensive experience, combining new Hyundai and pre-owned car sales, parts, and automotive repair services under one roof. Your patronage is immensely valued, and we eagerly await the opportunity to serve you again. Please don't hesitate to contact us for any of your automotive needs. Dedicated to helping you exclusively, Servicing You and Nothing Else! The Norman Hyundai Team

Norman Hyundai responded

We share your excitement and are thrilled to witness you behind the wheel of your brand-new Hyundai! The entire team at Norman Hyundai extends its heartfelt gratitude for selecting us as your locally owned and operated Hyundai dealer in Norman, Oklahoma. Your positive feedback is highly appreciated, and Ashley, your sales team member, will be overjoyed to read your kind words. It brings us immense joy to know that your experience at the all-new Norman Hyundai was outstanding. Our team facilitated a remarkable trade-in and purchase process, enhancing your car-buying journey. Trusting us with your new car acquisition is an honor, and we are dedicated to exceeding your expectations. The Norman Hyundai team takes great pride in consistently going the extra mile for our valued customers, and your recognition of our efforts means a lot. We understand that making a substantial investment should be accompanied by confidence and comfort, and our staff's primary objective is to deliver unparalleled service. Your patronage is immensely valued, and we eagerly await the opportunity to serve you again. Please don't hesitate to contact us for any of your automotive needs. Dedicated to serving you exclusively, Servicing You and Nothing Else! The Norman Hyundai Team

Norman Hyundai responded

Thank you for trusting our Norman Hyundai dealership with your automotive needs. Our Hyundai sales team continues to reach #1 in customer experience in Oklahoma per Hyundai, and at times, we are all human and make mistakes. Given your recent 3-star Review and comments, our Norman Hyundai team has attempted to contact you to see how we can address the issue. We thank you for taking the time to speak to the management team about your concerns. We hope to earn your 5-star mark in the future. We are a family at Norman Hyundai, and our goal is 100% customer satisfaction. Your all-norman Hyundai is here to Service you and Nothing Else! Your team at Norman Hyundai 405-801-3590