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Norman Frede Chevrolet Co.

Houston, TX

4.9
964 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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964 Reviews of Norman Frede Chevrolet Co.

February 16, 2024

Great job. The service was amazing and customer service personnel was get great. Will use them again. More

by Jerryanddebbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Eddie Cox, Trever Craigie, Noey Aleman, Kyle Booth, Paula Godail, Alejandro Ayala
Feb 16, 2024 -

Norman Frede Chevrolet Co. responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Norman Frede Chevrolet Team

February 15, 2024

Very nice people in the body shop office. Workmanship is excellent. Very pleased with the whole experience. More

by DGRAYBILL
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Phil Rivera, Noey Aleman, Katherine Garcia
Feb 16, 2024 -

Norman Frede Chevrolet Co. responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Norman Frede Chevrolet Team

February 15, 2024

I have bought my vehicles from Norman Frede Chevrolet since 2017 and I couldn’t be happier with the vehicles or the service!! The service team is excellent and keep the customer informed at all times abo More

by tcshefcik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Feb 16, 2024 -

Norman Frede Chevrolet Co. responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Norman Frede Chevrolet Team

February 15, 2024

Even though I had to use my aftermarket warranty provided by the dealership at the time of purchase on my Colorado 2017 two times within the first 6 months of purchase did an outstanding job taking care of m More

by trevor.webb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bowlin, Trever Craigie
Feb 16, 2024 -

Norman Frede Chevrolet Co. responded

Trevor, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Norman Frede Chevrolet Team

February 15, 2024

Extremely professional, courteous, timely. The Uber was great, and perfectly on time my compliments to my service manager, Travis. More

by bmayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Feb 16, 2024 -

Norman Frede Chevrolet Co. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

February 14, 2024

Easy to schedule, prompt on appointment time, friendly and courteous, quality care and attention. Have done business with them for years and hopefully years to come. More

by terry.mcelroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Trever Craigie, Chaise Merritt, Jacob Hudson, Paula Godail
Feb 16, 2024 -

Norman Frede Chevrolet Co. responded

Terry, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Norman Frede Chevrolet Team

February 14, 2024

We have always had a pleasant experience with your dealership, this is our second truck we’ve bought in the last five years with you guys, and always been very happy. Greg has always handled the situa More

by dbivens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg McAlpine, Joan McKinney, Tonia Allen
Feb 16, 2024 -

Norman Frede Chevrolet Co. responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Norman Frede Chevrolet Team

February 12, 2024

The service department was responsive, helpful and easy to work with. I would recommend using them. More

by BF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Godail
Feb 14, 2024 -

Norman Frede Chevrolet Co. responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Norman Frede Chevrolet Team

February 09, 2024

The body shop did great repair on my 2021 Chevrolet Silverado HD. They were great to work with and kept me updated on the progress. The repairs look like the day I bought it. More

by micoop123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noey Aleman, Katherine Garcia
Feb 09, 2024 -

Norman Frede Chevrolet Co. responded

Thank you so much for your review! Happy customers are our goal and our mission at Norman Frede Chevrolet, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, The Norman Frede Chevrolet Team

February 05, 2024

Great service, very efficient. Service writer and were very professional and friendly. Would give repeat business More

by ronbavt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hudson, Paula Godail
Feb 07, 2024 -

Norman Frede Chevrolet Co. responded

Ron, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Norman Frede Chevrolet's Service Department. Sincerely, The Norman Frede Chevrolet Team

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