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Norm Reeves Toyota San Diego

San Diego, CA

4.4
474 Reviews

5910 Mission Gorge Road

San Diego, CA

92120

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Showing 474 reviews

March 06, 2021

Service agents are helpful and provide good advice about what my options are for things like tire replacement. Jessica was clearly experienced with all the questions and concerns that an average customer c More

by Dha942
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Herrerias
March 03, 2021

Great service. Honest dealership. Thought I had a bad AGM battery but I didn't. Only charged half price for full diagnostic because they didn't have to fix anything. It took close to 2hrs but I didn't have a More

by G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Farr
March 01, 2021

Have used this dealership for quite some time. Recent improvements are impressive; staff I dealt with was terrific. Turns out, I needed tires and Robert recommended Yokahama brand at a good price. More

by Howard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Farr
February 20, 2021

Great service friendly people very helpful took my car in to get my bumper fixed got done fast Virginia answered all my questions very helpful More

by Prettylucky239
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Virginia Goddard
February 11, 2021

I have been going to Toyota for years and Q has been my favorite service representative. He has been always polite and knowledgeable and considered a friend. More

by mcgaeden
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Q Holt
February 10, 2021

Q was excellent, friendly and very professional. My car was completed much quicker than I had anticipated. Overall I’d was a great experience! Thank you More

by Susan-calvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Lopez, Javier Hernandez, Larry Fogt, Q Holt
February 10, 2021

Could not be happier with this dealership’s service department. I have taken both my Toyota Priuses to them (over 10 years) and they have always been professional, efficient, friendly, and helpful beyo More

by SLF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Q Holt
February 07, 2021

I wish the service personnel would have checked the windshield wipers a little bit more and see that they were just dirty. They really did not need to be replaced. More

by Hasboat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosalina Canez
February 05, 2021

Good service. Cost was as stated in preliminary estimate. Time was less than expected. Parts department was very good and gave a 20 percent discount. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Farr
February 03, 2021

I am so happy with the service I got. Thank you so much Robert for everything you do for me every time I come. I can’t thank you enough Robert! More

by atsedekenea61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
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