Norm Reeves Toyota San Diego

This dealership has always been very good to my family. We've owned many makes and models of Toyotas throughout the years and they have all have been serviced here at this dealership. Great service all aro We've owned many makes and models of Toyotas throughout the years and they have all have been serviced here at this dealership. Great service all around. More

Took car for oil change , car was there for 3 hours and they never called me to say it was ready horrible service by Sal they never called me to say it was ready horrible service by Sal More

I always get outstanding service from Q holt Besides the fact that toyoda Cars and trucks are great products The customer service folks always treat me like I'm family thank you for the great experience tha fact that toyoda Cars and trucks are great products The customer service folks always treat me like I'm family thank you for the great experience that's why keep coming back. More

Excelente servicio y atension, la espera fue minima, el precio fue accessible, excelente cortecia del personal asi como su presentacion, atencion en ingles y español... precio fue accessible, excelente cortecia del personal asi como su presentacion, atencion en ingles y español... More

Q was most kind, and did allow for a need the Prius has, and that the fees I paid for service will pay against the MAF control the car still needs. and that the fees I paid for service will pay against the MAF control the car still needs. More

No one ansewer the phone.Service advisors never call No one ansewer the phone. Service advisors never call back with status. Need more customer service experience leave a message never call you back No one ansewer the phone. Service advisors never call back with status. Need more customer service experience leave a message never call you back Not offer transportation More

Outstanding work! They dealt with the insurance company, arranged and contacted enterprise for car rental and completed the work in a very timely manner. You can’t tell there was ever any damage it look arranged and contacted enterprise for car rental and completed the work in a very timely manner. You can’t tell there was ever any damage it looks great! More

I had an excellent experience leasing a new Venza. Adrian and Jorge did an great job explaining the various aspects of the lease and my options. Adrian and Jorge did an great job explaining the various aspects of the lease and my options. More

This Toyota dealer has always been fair and honest. I would recommend Robert Farr as their service advisor always. Thank you for the great service. would recommend Robert Farr as their service advisor always. Thank you for the great service. More

I don’t understand timing. I’m sure (Javier?) is a great tech not clear on why it took all day to check fluids and update Apple Car play. Wanted to keep truck overnight to review if hinge needed paint. I se tech not clear on why it took all day to check fluids and update Apple Car play. Wanted to keep truck overnight to review if hinge needed paint. I see that as ridiculous. We agreed get the part and then review. This is frustrating to me as piece may need paint. So his plan was to keep my truck for two days and then if needed paint we could schedule another day to come in. I get I’m not the only customer just seems like after all these years of service you’d come up with a better option. Either way I’m sure I’ll be back for service More