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Norm Reeves Toyota San Diego

San Diego, CA

4.4
474 Reviews

5910 Mission Gorge Road

San Diego, CA

92120

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Showing 474 reviews

September 29, 2010

the best service writer i ever delt with , explans why you need the work done at a fair price.i have never left there felling like i was ripped off, mark always calls to give me up dates or changes to his More

by petemorrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mark anthony
Oct 07, 2010 -

Norm Reeves Toyota San Diego responded

Dear petemorrow, Thank you for the positive feedback! I am happy to hear that you had a great experience with us; customer service is our number one priority. Let us know if there is anything we can help you with in the future. Thank you! Sincerely, George Crimmins Service Director

September 29, 2010

When I first brought my 2004 toyota 4 runner to Toyota of San Diego for milege service, the gentleman who came out to help me was Mr. Mark Anthony. He was very friendly, knowledgeable and I felt very comfort More

by Ltom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Mark Anthony
Oct 07, 2010 -

Norm Reeves Toyota San Diego responded

Dear Ms. L. Tomlinson, Thank you for taking the time to write about Toyota San Diego. We truly appreciate your business and look forward to helping you in the future. Please do not hesitate to call us if you have any questions or concerns. Thank you! Sincerely, George Crimmins Service Director

September 29, 2010

The service has always been quick, efficient, and reasonable. Q. Holt is always friendly and right on with how to solve a problem. Toyota of San Diego is clean and comfortable if you have to wai More

by JaWood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Q. Holt
Oct 07, 2010 -

Norm Reeves Toyota San Diego responded

Dear JaWood, Thank you for the kind words. We love to hear when our customers have a positive experience with us. If there is anything that we can help you with in the future feel free to contact us. Thank you! Sincerely, George Crimmins Service Director

September 29, 2010

John was very courteous and attentive. Very professional! I have been a customer of this dealership for 18 years and have never had a problem with the service or staff. Everyone does what they say they will More

by taradke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Levy
Oct 07, 2010 -

Norm Reeves Toyota San Diego responded

Dear taradke, Thank you for the kind words. We love to hear when our customers have a positive experience with us. If there is anything that we can help you with in the future feel free to contact us. Thank you! George Crimmins Service Director

September 28, 2010

I have been going to this dealership for years to have my vehicle serviced. I now own a Honda Pilot and I still continue to have my car serviced here because of the customer service that John Levy provides! More

by jodifish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Levy is the BEST!!!!!
Oct 07, 2010 -

Norm Reeves Toyota San Diego responded

Dear Jodi Fishwick, Thank you for the positive feedback! I am happy to hear that you had a great experience with us; customer service is our number one priority. Let us know if there is anything we can help you with in the future. Thank you! Sincerely, George Crimmins Service Director

September 28, 2010

I have been going to Toyota of San Diego for over ten years. I have enjoyed going to them because of their great service dept. I have always gotten prompt service with quality work. With their new remode More

by tricyricky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Levy
Oct 07, 2010 -

Norm Reeves Toyota San Diego responded

Dear tricyricky, Thank you for taking the time to write about Toyota San Diego. We truly appreciate your business and look forward to helping you in the future. Please do not hesitate to call us if you have any questions or concerns. Thank you! Sincerely, George Crimmins Service Director

September 27, 2010

I came in on a busy day expecting to wait a very long time for an oil change. John came came out and got the process started right away. He had me in and out within a half hour. He also went above and b More

by ClayGtoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Levy
September 27, 2010

Both Q and Eddie were very helpful when it was decided my 1997 Camry had "terminal" problems. Eddie met us on Sunday afternoon and spent time listening to what I wanted and providing answsers to my question More

by karen1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Q. Holt & E. Cruz
September 27, 2010

I ALWAYS take my 4Runner into to Toyota and see John. He is friendly and very helpful, I never feel like my time is wasted and feel comfortable that I am not being ripped off. This is my second Toyota and I More

by Kungfub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Levy
Oct 07, 2010 -

Norm Reeves Toyota San Diego responded

Dear Kungfub, Thank you for the kind words. We love to hear when our customers have a positive experience with us. If there is anything that we can help you with in the future feel free to contact us. Thank you! George Crimmins Service Director jcadwell@toyotasandiego.com

September 27, 2010

I just like to thank the service Rep Mr. Q Holt for his help and his kindness to see that I was taken care of. Mr. Q Holt got me in and out in such short enough of time again I just like to say thank you f More

by otto2753
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Q Holt
Oct 07, 2010 -

Norm Reeves Toyota San Diego responded

Dear Otto Phillips, Thank you for the positive feedback! I am happy to hear that you had a great experience with us; customer service is our number one priority. Let us know if there is anything we can help you with in the future. Thank you! Sincerely, George Crimmins Service Director jcadwell@toyotasandiego.com