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Norm Reeves Toyota San Diego

San Diego, CA

4.4
474 Reviews

5910 Mission Gorge Road

San Diego, CA

92120

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Showing 474 reviews

April 09, 2015

STAY THE xxxx AWAY FROM HERE After more than a week of stringing me along, the car that I was told (multiple times) I had first shot at had been sold to someone else without anyon More

by nunya
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tony
Apr 10, 2015 -

Norm Reeves Toyota San Diego responded

Nunya, I am truly sorry that happened. I'm not sure why the car was sold to someone else when you were told you were first in line for it, but that should not have happened, and I sincerely apologize. If you would like to discuss this further, please contact me personally: bperri@toyotasandiego.com. Again, my apologies.

March 13, 2015

the best car buying experience ever Vanessa Molina was so understanding to my needs very patient and made me feel extremely comfortable Vanessa your the best see when it's time for a tra More

by luvtoyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanessa Molina
Mar 20, 2015 -

Norm Reeves Toyota San Diego responded

Hi there, Thanks for the positive review! We're glad Vanessa was so helpful. Like us on Facebook or add us on Google+ to stay up to date on what's happening at the dealership! Please come see us again soon!

March 02, 2015

Great service for used car. I came to purchase a certified camry, Ed Burke helped me. He was very good at showing me different options and went out of his way to get me a great d More

by pkong345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Burke
Mar 05, 2015 -

Norm Reeves Toyota San Diego responded

Thank you for your kind words, we truly appreciate it. We’re so happy you enjoyed your time at the dealership and that Ed was so helpful. Check us out on Facebook and Google+ to stay in touch! If you need anything in the future, please come back and see us again! Enjoy your new Camry!

March 02, 2015

Love my yaris. I was nervous about trading my car in to a dealership but Ed Burke really made the process simple. I love my yaris and he made sure to show me all the More

by cathypassy12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Burke
Mar 05, 2015 -

Norm Reeves Toyota San Diego responded

Hi Cathy, Thank you for taking the time to write us a positive review (here and on Google+)! Hope to see you again soon!

February 28, 2015

Above and beyond!! If you're looking for a patient and knowledges gable, low pressure salesman then go see Ed Burke. He went above and beyond to make sure I got the best More

by Floresmary573
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Burke
Mar 05, 2015 -

Norm Reeves Toyota San Diego responded

Hi Mary, Thanks for the positive review! We’re glad Ed was so helpful. Like us on Facebook or add us on Google+ to stay up to date on what’s happening at the dealership! Please come see us again soon!

February 28, 2015

Highly recommend Just purchased a 2005 Sienna from here and can’t say enough about the car and entire sales process. Ed Burke helped me and was really patient and help More

by jamesg50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Burke
Mar 05, 2015 -

Norm Reeves Toyota San Diego responded

Hi James, Thank you for your kind words (here and on Google+!), we truly appreciate it. If you need anything in the future, please come back and see us again!

February 27, 2015

For the best deal ask for Ira! Just drove away from the dealership this week with a brand new Toyota Tacoma. I spent months researching all of the facts about the Tacoma and spoke w More

by ChloeOside
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ira
Mar 05, 2015 -

Norm Reeves Toyota San Diego responded

Hi Chloe, We’re so glad you enjoyed your experience at Toyota San Diego with Ira! Thank you for taking the time to write us a positive review. If you’re on Facebook or Google+, we’d love it if you connected with us! Hope to see you again soon! Enjoy your new Tacoma!

February 12, 2015

Amazing sales staff Ed was truly there to make the overall experience pleasurable! I felt he wanted what was in our best interest and wasn't just trying to make a quick b More

by Emv82141
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed
Feb 13, 2015 -

Norm Reeves Toyota San Diego responded

Hi there, Thanks for the positive review! We're glad Ed was so helpful. Like us on Facebook or add us on Google+ to stay up to date on what's happening at the dealership! Please come see us again soon!

February 08, 2015

Very pleased with Ed Burke's customer service I went online to see what I could get for my 2003 Toyota Tacoma. Within 5 minutes Ed Burke called me back and we set up an appointment to bring in my More

by mdelgado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Burke
Feb 13, 2015 -

Norm Reeves Toyota San Diego responded

Hi Marilyn, Thank you for taking the time to write us a positive review (here and on Google+)! Hope to see you again soon!

February 07, 2015

Beyond pleased I don't normally post online reviews but felt the new too after such a pleasing experience. I was visiting the area for two weeks to see some family, More

by Gpbicycles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Burke
Feb 13, 2015 -

Norm Reeves Toyota San Diego responded

Hi there, Thank you for your kind words, we truly appreciate it. We're so happy you and your brother-in-law enjoyed your time at the dealership and that Ed was so helpful. Check us out on Facebook and Google+ to stay in touch!

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