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Norm Reeves Toyota San Diego
San Diego, CA
482 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 482 reviews
February 14, 2024
Mark Anthony helped me find my new 2024 Toyota Rav 4 AWD PRIME. He was super knowledgeable about the different options and helped me learn what every button does (i.e. sun roof, steering wheel heater, seat PRIME. He was super knowledgeable about the different options and helped me learn what every button does (i.e. sun roof, steering wheel heater, seat heaters, cruise control, electric charging, and gas). I got to test drive two different models which was great. I was unsure of leasing or buying. Mark presented different lease options for me with clear explanation as well as purchase options. I was able to get the rebate of $6,500 that Toyota is offering on leases now which ends March 1st. Mark also thought of me in Gap insurance and was looking out for me. He was informative and responsive on emails, but he did not pressure me like can happen at a lot of places. I got the cargo liner and weather tech Toyota floor mats for durability. Mark was there every step of the way on my credit check, to explaining all documents, and walking me through financing. It can be hard to make decisions with all the options presented. Mark assists the buyer in getting the right car with the financing. You will be in excellent hands with Mark for getting your next Toyota. He has excellent customer service skills, and I am a happy customer. More
by Jenn
Employees Worked With
Mark Anthony
February 09, 2024
Rosalina Canez was super helpful! She was very clear with what needed to be done on my Prius. This dealership is also very thorough and my car was done early! She was very clear with what needed to be done on my Prius. This dealership is also very thorough and my car was done early! More
by Abby Kartzinel
Employees Worked With
Rosalina Canez
January 06, 2024
I recently bought a 2024 GR Corolla Hatchback that was eyeing out for awhile. Adrian was not only super nice but also very helpful! I walked in there and saw the car that I wanted in the show room and he eyeing out for awhile. Adrian was not only super nice but also very helpful! I walked in there and saw the car that I wanted in the show room and he approached me a great attitude, and gave me the information that I needed. I was able to test drive the car before I bought it and didn't have any second thoughts once! Very cool guy! It's an amazing car overall and the dealership along with the workers there are very supportive. I would definitely come back to get another vehicle! More
by Samir
Employees Worked With
Adrian
October 08, 2023
Horrible. They appraise vehicles without actually looking at it. Horrible experience and I hope that others don’t get cheated as they tried to do to me They appraise vehicles without actually looking at it. Horrible experience and I hope that others don’t get cheated as they tried to do to me More
by Alex.jacob927
Employees Worked With
Ishmael Malik, Sufyan Khan
August 21, 2023
Our lease was up at the end of May on our RAV4. We are a Toyota family after our son survived a horrible multiple roll over accident in 2015 in our 2001 Highlander. We went looking to buy a car a We are a Toyota family after our son survived a horrible multiple roll over accident in 2015 in our 2001 Highlander. We went looking to buy a car and we were interested in the Toyota Corolla Cross. Sales Consultant Adrian Mendoza met us on the lot. From the time we met him until our purchase was complete Adrian was no pressure, honest, and went above and beyond with the sale. The Cross was not available and he had another employee that owned one on the lot. He was able to show us the car. We were impressed with what the car offered and began an online purchase with him. We were interested in a Hybrid but they were not available in CA at that time. Adrian kept us informed the whole way. When there was a delay with the Cross we had ordered he shared with us that the Hybrid was now available. Adrian worked with us and we are now proud owners of a Toyota Cross AWD Hybrid. More
by Mike
Employees Worked With
Adrian Mendoza
July 29, 2023
I’ve been shopping for a hybrid for months. My 2002 Highlander has 248k miles and is still running good but I want a Toyota Corolla Cross Hybrid! Checked with 4 dealers and finally Norm Reeves My 2002 Highlander has 248k miles and is still running good but I want a Toyota Corolla Cross Hybrid! Checked with 4 dealers and finally Norm Reeves. They said there’s one coming in early Aug. I placed deposit early July. So, they called me this week and I just got the car July 26th! Less than a month. Excellent staff. Thank you Arvind and Toyota team. No hassle, no stress. Love it! 😍 More
by Chai
Employees Worked With
Arvind Bakshi
July 19, 2023
My experience in buying a car from them couldn't have been better from start to finish. "My team: Arthur (Used Car Buyer), Alex (Sales associate I worked with), Andre (finance/closing), and Hector (Part been better from start to finish. "My team: Arthur (Used Car Buyer), Alex (Sales associate I worked with), Andre (finance/closing), and Hector (Parts Manager) were professional at all times. They answered my questions in depth with an understanding and care for what I was asking and worked with my wants and needs to get me into the right car at the price I was comfortable with. At no time was I pushed to buy more than I wanted and, in fact, was given options that were a better value for me than I had known about. I went into Norm Reeves to 'kick the tires' only but their attitudes and my comfortability with the process meant that I ended up buying the perfect car for me that same day. Besides the wonderful people I met at Norm Reeves, what was also very impressive was the large selections of both new and used Toyotas in-stock so I was able to test drive multiple cars and see them side by side. Alex was extremely patient with me for several hours helping me make the right decision. More
by teeeyei
Employees Worked With
Alex (sales), Andre (financing), Arthur (used car purchases), Hector Flores
