Norm Reeves Toyota San Diego

Disappointed I was told that I would be charged 20 dollars to repair a flat. I reminded them that I bought the tires there, I was then told that as a courtesy, th I was told that I would be charged 20 dollars to repair a flat. I reminded them that I bought the tires there, I was then told that as a courtesy, they wouldn’t charge me. it was discovered that at my previous visit i was charged for a tire rotation. I was then told that I needed new tires and would be given a good deal. The fabulous deal was a credit for what I had been charged last time! More

Excellent Awesome service here at this dealership. They are so helpful and professional. They communicate efficiently and provided shuttle service with friendly Awesome service here at this dealership. They are so helpful and professional. They communicate efficiently and provided shuttle service with friendly drivers. I always go here. More

Service Visit I came in needing a new alternator. Matt Curtis was able to get me in that day, and my alternator was replaced in a reasonable time at a reasonable p I came in needing a new alternator. Matt Curtis was able to get me in that day, and my alternator was replaced in a reasonable time at a reasonable price More

Always accommodating Great service. Always satisfied with how they fit me in to their schedule and the speed at which they service my vehicle. I will continue to take my c Great service. Always satisfied with how they fit me in to their schedule and the speed at which they service my vehicle. I will continue to take my car here. The shuttle drivers always go out of their way too More

Great service, maintenance is always done right Norm Reeves’ Toyota of San Diego has taken care of several of my cars and always treats me well, gives me a a good price and does excellent work. They Norm Reeves’ Toyota of San Diego has taken care of several of my cars and always treats me well, gives me a a good price and does excellent work. They also always take care of me when I have questions or concerned. Great service and great staff. More

Great experience with service department Upon arrival we were greeted by a very efficient staff. Our service writer, Blake clearly explained what the required service entailed and what would Upon arrival we were greeted by a very efficient staff. Our service writer, Blake clearly explained what the required service entailed and what would be done for the 10k miles service. He also detailed the wiring recall. Blake called us within the time he promised the car would be done. Checking out was quick - overall great experience! More

Good professional service I like coming to this dealer because they always provide good professional services. Steven does a great job by keep informing me about my car status I like coming to this dealer because they always provide good professional services. Steven does a great job by keep informing me about my car status and what services are needed. Anytime I bring in my car here for service it's usually done in timely fashion and I appreciate that. More

Fast easy and helpful I alway see John Levy for service. He is so helpful, honest and knowledgeable. He has kept my Prius in tip top shape since 2013. I alway see John Levy for service. He is so helpful, honest and knowledgeable. He has kept my Prius in tip top shape since 2013. More

Car Trouble My car was having trouble starting so I was lucky to make it in to the shop. I didn’t have an appointment for service but they took care of my car any My car was having trouble starting so I was lucky to make it in to the shop. I didn’t have an appointment for service but they took care of my car anyway. I did have an appointment the next day for the recall but Ryan had it taken care of that same day. They gave me a loaner too which was awesome (because of the recall). Hertz had me in my loaner is a timely manner. When I picked up my car Ryan remembered me and he remembered which one was my car (super neat!) More

Very happy Great customer service! All the people i talked to were very nice and knowledgeable and helpful. Very pleased with everything! Matt Curtis is my servi Great customer service! All the people i talked to were very nice and knowledgeable and helpful. Very pleased with everything! Matt Curtis is my service adviser and is great! More