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Norm Reeves Toyota San Diego

San Diego, CA

4.5
478 Reviews

5910 Mission Gorge Road

San Diego, CA

92120

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Showing 478 reviews

January 11, 2019

Thank you Toyota Mission Gorge! I can’t recommend Toyota Mission Gorge enough - every time I have taken my car there to be service or cleaned, I have received excellent service! As More

by LindseyT5115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Q, and customer service on the phone
Jan 17, 2019 -

Norm Reeves Toyota San Diego responded

Thank you for recommending us and leaving such a great review! We are happy to help!

January 09, 2019

All in All Toyota did Great Job! I did not have an appointment but was still provided service. Cleaned oxidation off head light lenses & oil change. My car felt brand new again! More

by E.Oracec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Me Q
Jan 17, 2019 -

Norm Reeves Toyota San Diego responded

Thanks for taking the time to write about your experience with us!

January 03, 2019

Worst dealer in San Diego I've had multiple issues with this dealer from sales to service. There really bad. They don't honer or back anything and I'm really glad I figured i More

by Going to yelp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All of them
Jan 17, 2019 -

Norm Reeves Toyota San Diego responded

Hi - I'm sorry to hear about your experience with our team, I would like to discuss this with you - please call me at 619-727-5915.    Tricia Armstrong, Customer Relations Manager

December 30, 2018

Good service as usual My deceased husband and now me have always dealt with Q. Holt. He has always been very helpful and I trust him to have any services I need to be take More

by dumb old lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Q. Holt
Jan 17, 2019 -

Norm Reeves Toyota San Diego responded

Thank you for trusting us to service your cars and for taking the time to share your experience!

December 28, 2018

Excellent Awesome service here at this dealership. They are so helpful and professional. They communicate efficiently and provided shuttle service with friendly More

by Aliyah99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 17, 2019 -

Norm Reeves Toyota San Diego responded

Thanks for the 5 star rating and awesome review!

December 28, 2018

Disappointed I was told that I would be charged 20 dollars to repair a flat. I reminded them that I bought the tires there, I was then told that as a courtesy, th More

by Imelda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t care to remember!
Jan 17, 2019 -

Norm Reeves Toyota San Diego responded

Hi - I'm sorry to hear about your experience with our team, I would like to discuss this with you - please call me at 619-727-5915.    Tricia Armstrong, Customer Relations Manager

December 17, 2018

Service Visit I came in needing a new alternator. Matt Curtis was able to get me in that day, and my alternator was replaced in a reasonable time at a reasonable p More

by Mlgerrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Curtis
Dec 19, 2018 -

Norm Reeves Toyota San Diego responded

Thanks for the great review!

December 12, 2018

Always accommodating Great service. Always satisfied with how they fit me in to their schedule and the speed at which they service my vehicle. I will continue to take my c More

by Jayca$$$
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Robert Farr and Jonathan Zuniga
Dec 19, 2018 -

Norm Reeves Toyota San Diego responded

Thanks for the 5 stars!

December 11, 2018

Great service, maintenance is always done right Norm Reeves’ Toyota of San Diego has taken care of several of my cars and always treats me well, gives me a a good price and does excellent work. They More

by CharlieBR1207
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Q Holt
Dec 19, 2018 -

Norm Reeves Toyota San Diego responded

Thank you for the review! Glad our team could help!

December 07, 2018

Great experience with service department Upon arrival we were greeted by a very efficient staff. Our service writer, Blake clearly explained what the required service entailed and what would More

by 65mgpchuck
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Hudson
Dec 19, 2018 -

Norm Reeves Toyota San Diego responded

Thank you for the 5 stars!

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