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Norm Reeves Toyota San Diego

San Diego, CA

4.5
478 Reviews

5910 Mission Gorge Road

San Diego, CA

92120

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Showing 478 reviews

February 02, 2019

Routine maintenance I have been coming here despite the cost of maintenance on a car out of warranty. John L and his team are excellent and always give me the best servic More

by AvakovaA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John L
Feb 04, 2019 -

Norm Reeves Toyota San Diego responded

Thanks for taking the time to share about your experience and we appreciate your feedback!

January 31, 2019

Q was great! Q won my business, having only recently moved to the area. He was clearly knowledgeable, professional, friendly and helped to easily take care of ever More

by Flooph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Q Holt
Jan 31, 2019 -

Norm Reeves Toyota San Diego responded

Thanks for taking the time to share about your experience and the 5 star rating! We look forward to doing business with you again in the future!

January 25, 2019

It was a recall appointment and handled easily. I have purchased several Toyotas from dealers at this location and have always been extremely satisfied with the transactions and service. Ryan Perkio More

by Martha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Perkio
Jan 28, 2019 -

Norm Reeves Toyota San Diego responded

Thanks for taking the time to share about your experience and the 5 star rating!

January 22, 2019

Great service I used the night drop, I got confirmation first thing in the morning and Matt kept me well-informed. They are reliable and trustworthy! I will contin More

by Mocarterusd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Jan 22, 2019 -

Norm Reeves Toyota San Diego responded

Thank you for this great review! Happy to hear you had a great experience working with our team. Thanks for your continued loyalty!

January 17, 2019

Took care of my prius Blake Hudson, Toyota San Diego, my service adviser was professional and very knowledgeable on the repairs I needed, we talked on the phone to follow- More

by this is a real review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Hudson, Toyota San Diego
Jan 18, 2019 -

Norm Reeves Toyota San Diego responded

Thanks for the feedback! Glad to hear you had a great experience working with Blake. Looking forward to doing business with you again.

January 16, 2019

Awesome Fast and efficient, In and out didn't wait around but I got a text letting me know that my truck was ready, vary satisfying More

by Tundra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Jan 17, 2019 -

Norm Reeves Toyota San Diego responded

Thanks for the awesome review, we hope you love your new Tundra!

January 12, 2019

Excellent service. I’ve been bring my car there for service since I purchased it in 2014. Very knowledgeable and understanding. I appreciate the outstanding service that More

by T4Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Shapley
Jan 17, 2019 -

Norm Reeves Toyota San Diego responded

Thanks for taking the time to leave a great review and we look forward to servicing you again in the future!

January 12, 2019

2006 Avalon 180,000 Mile Mainenance Matt Curtiss was my service adviser. He and his team performed the regularly scheduled maintenance and appropriately diagnosed and addressed other are More

by BillT123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Curtiss
Jan 17, 2019 -

Norm Reeves Toyota San Diego responded

Thank you for taking the time to leave a great review, Bill!

January 12, 2019

Service writer John Levy John Levy your service writer always explains my service needs in layman terms, I really appreciate his expertise. Your mechanics are fast and very ef More

by Sgood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Levy
Jan 17, 2019 -

Norm Reeves Toyota San Diego responded

Thanks for sharing your experience!

January 11, 2019

Still the best While this dealership was recently bought by Norm Reeves, it remains the best service center in this area. Having to wait longer than expected even wi More

by MVJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Q Holt
Jan 17, 2019 -

Norm Reeves Toyota San Diego responded

Thank you for your great feedback!

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