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Norm Reeves Toyota San Diego

San Diego, CA

4.5
478 Reviews

5910 Mission Gorge Road

San Diego, CA

92120

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Showing 478 reviews

March 13, 2019

Flat tire Came in without an appointment to fix a tire that was slowly losing air and even though it took 2 hours they got the job done. More

by jtodd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
Mar 14, 2019 -

Norm Reeves Toyota San Diego responded

Thanks for sharing this feedback, Jtodd!

March 10, 2019

Good coordination Had to replace the locking mechanism on my Tacoma truck after a break-in. They worked well with my insurance company, and after the estimate ordered More

by DaveG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay
Mar 11, 2019 -

Norm Reeves Toyota San Diego responded

We really appreciate you taking the time to share about your experience at our dealership, Dave! Thanks for taking the time to give us a 5 star rating and positive review!

March 08, 2019

Excellent customer service and repair service I have been bringing my Corolla here for 19 years (I also purchased it at this dealer) and the service has always been the best. I have worked with a More

by ToyotaFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Levy
Mar 11, 2019 -

Norm Reeves Toyota San Diego responded

We appreciate your loyalty! Thank you for the positive review, we appreciate your feedback!

March 06, 2019

Customer Dealer charge me with tire rotation and they DID NOT rotate my tires, overcharged foro change, may not came back here, ever since they change ownershi More

by Marqui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Denise Baez
Mar 07, 2019 -

Norm Reeves Toyota San Diego responded

Hello Marqui- I apologize for the miscommunication and any inconveniences it may have caused you. I’d like to hear more about your experience with our service department. Please call me at 619-727-5915. -Customer Relations Manager

February 25, 2019

Great cutomer service Best deal in town, have well knowledge employee and great customer service 5 star.i would recommend all my friends and Co work to shop at mission Geor More

by Tony Duong 21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan was best and great customer service
Feb 26, 2019 -

Norm Reeves Toyota San Diego responded

We are so happy to hear about your great experience, Tony! Thank you for taking the time to share this and the great recommendation!

February 24, 2019

Stellar Customer Service Service Advisor John Levy is top notch! I always ask for him when I schedule service appointments. I've been a customer at Toyota San Diego since 20 More

by Mike RAV4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Levy
Feb 25, 2019 -

Norm Reeves Toyota San Diego responded

Thanks for taking the time to share about your experience and the 5 star rating, Mike! Thanks for being a loyal customer!

February 21, 2019

Great Service The service adviser does a great job of taking care of the car and the customer. I barely have time to go for a walk before the car is ready. More

by PriusOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Levy
Feb 22, 2019 -

Norm Reeves Toyota San Diego responded

Thanks for sharing about your experience at our dealership and we are so happy it was a good one!

February 19, 2019

Great service Department The service adviser John Levy does a great job of letting me know what needs to be worked on and even keeps me up to date with any recalls. He is ver More

by raven10609
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Levy
Feb 19, 2019 -

Norm Reeves Toyota San Diego responded

Thanks for taking the time to give us a 5 star rating! We appreciate this feedback!

February 17, 2019

Awesome! Toyota San Diego service department has been very accommodating to my crazy schedule. They are very good explaining what is expected and I can trust More

by Busylizzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Feb 18, 2019 -

Norm Reeves Toyota San Diego responded

Thanks for taking the time to share about your experience and we appreciate your feedback!

February 06, 2019

Service This is the only place I trust for service on my car. My wait time is minimal. The staff is excellent and the dealership is always nice and clean! More

by Kitacalamese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Q Holt
Feb 06, 2019 -

Norm Reeves Toyota San Diego responded

We really appreciate your loyalty! Thanks for taking the time to share about your experience and the 5 star rating!

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