Norm Reeves Toyota San Diego

Service with a Smile! Toyota San Diego is the best! Our entire family has used them for years with complete satisfaction. Q is our usual service writer, but yesterday it w Toyota San Diego is the best! Our entire family has used them for years with complete satisfaction. Q is our usual service writer, but yesterday it was John Levy. Always exceptional service. Thank you! More

Awesome service I was the first vehicle there to get service the service rep advised me that there is a recall on my vehicle I was told it’s going to take up to three I was the first vehicle there to get service the service rep advised me that there is a recall on my vehicle I was told it’s going to take up to three hours to do it and the repairs were done in an hour less than an hour and a half More

Amazing..... The whole crew will see to it that you will leave the dealerships site as one HAPPY AND SATISFIED CUSTOMER....please continue the good work... The whole crew will see to it that you will leave the dealerships site as one HAPPY AND SATISFIED CUSTOMER....please continue the good work... More

Excellent Customer Service Excellent Customer service, quick to serve you I will be taking my vehicle to have serviced there it’s hard to find great service now days thank you s Excellent Customer service, quick to serve you I will be taking my vehicle to have serviced there it’s hard to find great service now days thank you so much.... More

Service visit for Prius. Service was fast and efficient. Representative Blake was on top of his form. Also convinced me to buy Toyota Care Plus. Laid out the plan clearly, and Service was fast and efficient. Representative Blake was on top of his form. Also convinced me to buy Toyota Care Plus. Laid out the plan clearly, and the advantages of my purchasing it. I liked his straight forward, no pressure, approach to this. More

Taking Care of the Customer I stopped in the service department without an appointment because the check tire inflation light had come on. It was late in the day, around 5:30pm. I stopped in the service department without an appointment because the check tire inflation light had come on. It was late in the day, around 5:30pm. I was greeted by Jonathan Zuniga, a very helpful and friendly Customer Service Technician. He told me to have a seat in the waiting area and someone would get on it right away. A nail was discovered in the front left tire. They repaired it and I was on my way in no time. Rather than have me come in the next day, Jonathan wanted to make sure the problem was taken care of right away, which was very much appreciated! Employees lie Jonathan Zuniga are what make Toyota San Diego's Service Department so outstanding. More

Flat tire Came in without an appointment to fix a tire that was slowly losing air and even though it took 2 hours they got the job done. Came in without an appointment to fix a tire that was slowly losing air and even though it took 2 hours they got the job done. More

Good coordination Had to replace the locking mechanism on my Tacoma truck after a break-in. They worked well with my insurance company, and after the estimate ordered Had to replace the locking mechanism on my Tacoma truck after a break-in. They worked well with my insurance company, and after the estimate ordered the parts. Dropped off the car the day of the appointment and it was ready in two hours. More

Excellent customer service and repair service I have been bringing my Corolla here for 19 years (I also purchased it at this dealer) and the service has always been the best. I have worked with a I have been bringing my Corolla here for 19 years (I also purchased it at this dealer) and the service has always been the best. I have worked with a few of the service advisors and while I've been happy with them; I now always ask for John Levy. His level of expertise, professionalism and customer service is top notch. I become very attached to my cars and keep them a LONG time (this is my third Corolla in 40 years) and John's experience and understanding has ensured my car is always in the best condition. It's in great shape thanks to John and the service crew. Thank you! More

Customer Dealer charge me with tire rotation and they DID NOT rotate my tires, overcharged foro change, may not came back here, ever since they change ownershi Dealer charge me with tire rotation and they DID NOT rotate my tires, overcharged foro change, may not came back here, ever since they change ownership service is to expensive! More