Norm Reeves Toyota San Diego

Q was my service tech and he greeted me with a smile and explained all the options available for service. He arranged a shuttle driver for me and when I returned to pick up my car, he thoroughly reviewed al explained all the options available for service. He arranged a shuttle driver for me and when I returned to pick up my car, he thoroughly reviewed all completed work and provided his business card for future appointments. More

Q is super helpful always patient and answers all my questions. Also keeps me informed and helps me to know what to look out for. questions. Also keeps me informed and helps me to know what to look out for. More

They always know my name & have the history of my car. I wish that maintenance cost less, but at least the work is always done well. wish that maintenance cost less, but at least the work is always done well. More

Long-time customer I have been using the service department at this dealership (previously Toyota of San Diego) since moving to San Diego in 2006. While I've always bee I have been using the service department at this dealership (previously Toyota of San Diego) since moving to San Diego in 2006. While I've always been satisfied with the workmanship of the service department, Javier Hernandez my service advisor is the #1 reason why I am a long-time customer. He always has my best interest in mind regarding needed service and pricing. There is a sense of trust and confidence in his advice. Aside from service-related discussion, Javier has a great personality, is outgoing and takes time to chat. He's an invaluable asset to this dealership. More

Toyota San Diego is always professional, kind and provides thorough service. They are trustworthy and honest. I wouldn't go anywhere else. Blake always provides excellent service . provides thorough service. They are trustworthy and honest. I wouldn't go anywhere else. Blake always provides excellent service . More

Great service with friendly and efficient staff, good communication, convenient shuttle service, and nice facility. Convenient rental car availability on site, and easy freeway access. communication, convenient shuttle service, and nice facility. Convenient rental car availability on site, and easy freeway access. More

Great service. Prompt, informative. In and out!!I’ll be Great service. Prompt, informative. In and out!! I’ll be back!! The gentleman who helped me out was great with me and nice to all others he helped. Great service. Prompt, informative. In and out!! I’ll be back!! The gentleman who helped me out was great with me and nice to all others he helped. More

They have provided excellent service each time I bring my Prius in. Javier is a great service rep and is always helpful. I wait for my car so I appreciate the quick service. Prius in. Javier is a great service rep and is always helpful. I wait for my car so I appreciate the quick service. More

One suggestion: Align Hertz Rental Car hours with maintenance center hours. I got the call that my SUV was ready for pick-up at 5:30, got there to pick it up before closing at 7. However, had to co maintenance center hours. I got the call that my SUV was ready for pick-up at 5:30, got there to pick it up before closing at 7. However, had to come back the following day to return the rental car since it was closed already. More

Stephen at the service department was clear about the needed repair and, when the repair wasn’t done in the time he expected, he provided a rental. He was efficient, professional and kin! needed repair and, when the repair wasn’t done in the time he expected, he provided a rental. He was efficient, professional and kin! More