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Norm Reeves Toyota San Diego

San Diego, CA

4.4
473 Reviews

5910 Mission Gorge Road

San Diego, CA

92120

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Showing 473 reviews

May 02, 2024

I have had this car for 3 weeks and it is still full of gas. This is great! My frustration comes as a result of one of the Norm Reeves sales persons was less than forthcoming/lied about ease of EV filling More

by Robertawalt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Simeon
May 01, 2024

Received fantastic service at this dealership. Simone, the express service advisor was amazing- efficient, organized and thorough. Will definitely return to have my car serviced here in the future More

by megabit-emcee.0t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone teslenko
Oct 01, 2024 -

Norm Reeves Toyota San Diego responded

Thank you for your feedback! We’re thrilled to hear you received fantastic service from Simone. Her efficiency and thoroughness make a big difference. We look forward to seeing you for your future service needs!

April 25, 2024

I am not someone who often leaves reviews, but I wanted to make sure Rosalina is recognized for being the awesome service advisor she is. For years, we took our vehicles to another dealership for service a More

by daisy5777@yahoo.com
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosalina Canez
Oct 01, 2024 -

Norm Reeves Toyota San Diego responded

Thank you for your wonderful feedback! We’re thrilled to hear that Rosalina has made such a positive impact on your experience. It’s great to know that her professionalism and responsiveness have earned your loyalty. We look forward to serving you and your vehicles at Norm Reeves in the future!

April 25, 2024

Simona Teslenko checked in my car and made sure all of my concerns were addressed today. She was thorough and pleasant and I would absolutely work with her again. Overall, I have had good experiences at Norm More

by Trisquel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone Teslenko
Oct 01, 2024 -

Norm Reeves Toyota San Diego responded

Thank you for your kind words! We're glad Simona addressed all your concerns and provided great service. We appreciate your loyalty to Norm Reeves and look forward to seeing you again!

March 29, 2024

Mark Anthony helped me get the exact car I wanted - an automatic 2024 Premium GR-86 in Raven black. A lot of other dealerships said that I should get a different color or go with the manual, one dealershi More

by Mjwitte
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Anthony
Oct 01, 2024 -

Norm Reeves Toyota San Diego responded

Thank you for your fantastic review! We’re thrilled to hear that Mark helped you find the exact 2024 Premium GR-86 you wanted. It’s great to know he made the process enjoyable and low-pressure. We appreciate your kind words and hope you love your new car!

March 24, 2024

Simona did a great job today, quick, professional, and friendly. I recommend this dealership and advisor for service needs. More

by Elizabeth
Recommend Dealer
Yes
Employees Worked With
Simona Teslenko
March 14, 2024

Mauz Arshad sales manager and Larry Fogt service manager gave us excellent service. Thank you. Robby Arevalo More

by robbyarevalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Fogt, Muaz Arshad
Oct 01, 2024 -

Norm Reeves Toyota San Diego responded

Thank you, Robby! We’re glad to hear that Mauz and Larry provided you with excellent service. We appreciate your feedback and look forward to serving you again!

March 12, 2024

Mark Anthony was awesome to deal with straight forward no pressure. I was interested in a used vehicle made an appointment he had the truck ready to check out and test drive. Everything was perfect!!! More

by Rething31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Fiagbor, Mark Anthony
Oct 01, 2024 -

Norm Reeves Toyota San Diego responded

Thank you for your great feedback! We're glad to hear that Mark provided a straightforward, no-pressure experience and had everything ready for you. Enjoy your new truck!

March 08, 2024

Thanks to Mark Anthony I was able to purchase my extremely difficult to find 2024 Toyota Sienna Limited with all the features I asked for. Who knew the first dealer I made contact with in my search More

by germommah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Hernandez, Mark Anthony
Oct 01, 2024 -

Norm Reeves Toyota San Diego responded

Thank you for your amazing review! We’re thrilled to hear that Mark made your experience in finding the 2024 Toyota Sienna Limited so seamless and straightforward. It’s fantastic that he was able to meet all your criteria and provide such transparent service. We appreciate your trust in Mark and look forward to helping you and your referrals in the future. Enjoy your new Sienna!

March 03, 2024

WIFEY & I BOUGHT A 2024 COROLLA XSE. .. SALES PERSON ALEX DE BELLA WAS GREAT,REALLY NICE NON PUSHY, ANSWERED ALL OUR QUESTIONS...TOOK HIS TIME & GAVE US THE PROPER ATTENTION... ISHMAEL More

by rosysshoes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ALEX DE BELLA 👍🏽👌🏽, Ishmael Malik, Rosalina Canez, Tony Nguyen
Oct 01, 2024 -

Norm Reeves Toyota San Diego responded

Thank you for your fantastic review! We're thrilled to hear that Alex and Ishmael provided such great service during your purchase of the 2024 Corolla XSE. We truly appreciate your loyalty and look forward to helping you with your future car needs. Enjoy your new ride!

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