Norm Reeves Toyota San Diego

I’m from Otay Ranch area don’t mind driving a few extra miles. Great service good people. Will buy my next new car there no question. miles. Great service good people. Will buy my next new car there no question. More

Your service adviser Robert is a very rude guy. This guy shouldn’t be working with customer. No customer service at all. Tried to get a pro rate for the battery that was replaced there in your dealership bu shouldn’t be working with customer. No customer service at all. Tried to get a pro rate for the battery that was replaced there in your dealership but he didn’t want to help me and left me without saying anything. More

Good service, and on time, only i asked to change the address as it is. Changed but when i received the after work paperwork i noticed it is the old address meaning its not changed address as it is. Changed but when i received the after work paperwork i noticed it is the old address meaning its not changed More

Service department staff are amazingly helpful, The Toyota San Diego service department staff are amazingly helpful, professional, and knowledgeable. They've kept my Prius in tip-top shape for over The Toyota San Diego service department staff are amazingly helpful, professional, and knowledgeable. They've kept my Prius in tip-top shape for over 10 years. The service department waiting area is spacious and comfortable and there's an on-site snack bar. A co-worker highly recommended this service department and I'm so glad that she did. I'm definitely Toyota for Life. More

If you’re looking to sell your vehicle I highly recommend paying them a visit. Erica was super helpful and flexible. She worked well with me and gave me the best price for my Cadillac. There was NO pressure paying them a visit. Erica was super helpful and flexible. She worked well with me and gave me the best price for my Cadillac. There was NO pressure to sell or trade in my vehicle. She was communicative, friendly and made the whole experience easy. I was very comfortable and felt relieved after my visit as I have been looking to get rid of the car to start new. They will work with you on pricing and provide competitive numbers. Overall a comfortable experience. More

I like this dealership. Took in my truck for transmission fluids, because my truck was stalling when I was driving. I took it in and the problem is still there. I don’t think that the mechanic even drive it fluids, because my truck was stalling when I was driving. I took it in and the problem is still there. I don’t think that the mechanic even drive it because it would of been obvious that there was a problem. More

Amazing service by Javier Hernandez! I came in as a walk in and he was able to help me get my car fixed quickly! He went over what my car needed for my next visit. Kept me updated while my car was being wor in and he was able to help me get my car fixed quickly! He went over what my car needed for my next visit. Kept me updated while my car was being worked on. One of the best service advisors! Thank you again Javier! More

Always a great experience at Norm Reeves. We have worked with Javier for at least 10 years. He has always gone over and above to meet our needs. We have always been very pleased with the service. Yesterd with Javier for at least 10 years. He has always gone over and above to meet our needs. We have always been very pleased with the service. Yesterday we went in for service and purchased a new truck. Jonathan was great. More

Q.Holt has been my go-to guy in the service dept for my last number of visits. Like the rest of the team he works hard to get the problem diagnosed and determine the best way to get it resolved. This las last number of visits. Like the rest of the team he works hard to get the problem diagnosed and determine the best way to get it resolved. This last visit, my last before I leave California and drive my Tundra to Iowa, was as always personal, very pleasant and Q. left me with confidence in the work and gratitude I went to Norm Reeves over all these years. Thank you Q. I so appreciate your care and recommendations. Thank you Norm Reeves Toyota. DAN O. More

Got the job done Sal is very professional and is very thorough. The recall fix was estimated ate 2-3 hrs ,got out in less thorough. The recall fix was estimated ate 2-3 hrs ,got out in less More