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Norm Reeves Toyota San Diego

San Diego, CA

4.4
474 Reviews

5910 Mission Gorge Road

San Diego, CA

92120

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Showing 474 reviews

July 19, 2020

The employees are always attentive, friendly, and professional. Denise is my Service Rep and she is thorough and follows up with details in a timely fashion. Thank you all @ Norm Reeves Toyota San Di More

by Ameryd1
Recommend Dealer
Yes
Employees Worked With
Denise Baez
July 18, 2020

Mr Holt ( service advisor) and Mary ( customer service) , polite , professional . Came in for 2016 Toyota Corolla mileage service , recall replacement , and new key fob for lost key . Updates provided pr More

by pleban
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr .Holt
July 17, 2020

Went in on July 16 with an appointment at 0730, did not receive word until I went up to service tec and he handed it off to someone else saying it just came up at 0930. 2 + hours for oil change with appoin More

by GOEDMONDS451
Recommend Dealer
No
Employees Worked With
Don’t know!
July 17, 2020

Always very friendly and reliable. I trust their service department. I’ve been going there for years. Drop off service is great. Taken multiple cars there over decades. More

by Irene
Recommend Dealer
Yes
Employees Worked With
Sal
July 16, 2020

I find the company to be time conscious and good customer service care. I felt comfortable ehoke I was waiting for my car. Good job More

by dominicasare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Ray, Robert Farr, Rosslina Canez
July 15, 2020

Great customer service Took care of my vehicle. Went above and beyond I am definitely going back. Took me in the same day. Great service. More

by Steve
Recommend Dealer
Yes
Employees Worked With
Jessica
July 11, 2020

Louie was great, and on-site experience felt safe. One concern - never got reply to initial online appointment request so had to call. That's it. More

by tcolthurst47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louie
July 10, 2020

Awesome Service Sal was GREAT!! It was my first time using that dealership and I will definitely be back for all my future service! Friendly, helpful, knowledgeable More

by carriemayers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal
July 08, 2020

Great dealer! Excellent Service! I asked for a printout of my service history and the young lady who was my service technician printed all 3 years records in less than 10 minutes. Everything is great at More

by Zeke Wheeler
Recommend Dealer
Yes
Employees Worked With
Rosa or Rosalee?
July 08, 2020

For years I have been driving across San Diego to this dealership because they are worth it. Steven is the best service advisor I have ever had! More

by GrannyLiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
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