Norm Reeves Toyota San Diego
San Diego, CA
Filter Reviews by Keyword
By Type
Showing 474 reviews
The employees are always attentive, friendly, and professional. Denise is my Service Rep and she is thorough and follows up with details in a timely fashion. Thank you all @ Norm Reeves Toyota San Di professional. Denise is my Service Rep and she is thorough and follows up with details in a timely fashion. Thank you all @ Norm Reeves Toyota San Diego. More
Mr Holt ( service advisor) and Mary ( customer service) , polite , professional . Came in for 2016 Toyota Corolla mileage service , recall replacement , and new key fob for lost key . Updates provided pr polite , professional . Came in for 2016 Toyota Corolla mileage service , recall replacement , and new key fob for lost key . Updates provided promptly , work completed timely , everything very clean . Thank-you for helping getting this completed with a smile More
Went in on July 16 with an appointment at 0730, did not receive word until I went up to service tec and he handed it off to someone else saying it just came up at 0930. 2 + hours for oil change with appoin receive word until I went up to service tec and he handed it off to someone else saying it just came up at 0930. 2 + hours for oil change with appointment? Will probably try another shop, even though I bought the truck there in 2004 and have done all maintenance there! This place has gone downhill since I purchased my truck and my daughters vehicle there! More
Always very friendly and reliable. I trust their service department. I’ve been going there for years. Drop off service is great. Taken multiple cars there over decades. department. I’ve been going there for years. Drop off service is great. Taken multiple cars there over decades. More
I find the company to be time conscious and good customer service care. I felt comfortable ehoke I was waiting for my car. Good job service care. I felt comfortable ehoke I was waiting for my car. Good job More
Louie was great, and on-site experience felt safe. One concern - never got reply to initial online appointment request so had to call. That's it. concern - never got reply to initial online appointment request so had to call. That's it. More
Awesome Service Sal was GREAT!! It was my first time using that dealership and I will definitely be back for all my future service! Friendly, helpful, knowledgeable Sal was GREAT!! It was my first time using that dealership and I will definitely be back for all my future service! Friendly, helpful, knowledgeable and happy!! Thank you! More
Great dealer! Excellent Service! I asked for a printout of my service history and the young lady who was my service technician printed all 3 years records in less than 10 minutes. Everything is great at of my service history and the young lady who was my service technician printed all 3 years records in less than 10 minutes. Everything is great at Norm Reeves except us clients would love you more if you could wash our car every visit like so MN e other Toyota Dealers. More