Norm Reeves Toyota San Diego

Nice and accommodating employees. Observed proper social distancing and everybody wears masks. Good job and and thank you for all you do. Continue to stay safe distancing and everybody wears masks. Good job and and thank you for all you do. Continue to stay safe More

I was told that it could take up to 5 1/2 To have my car serviced and I was out if there in less 3 hours serviced and I was out if there in less 3 hours More

Javier was my service rep. He was excellent he spent time with me explaining all that would be done. He also tried to find me the best price time with me explaining all that would be done. He also tried to find me the best price More

Marc is EXTREMELY rude and has the worst customer service i cant believe that Toyota would employ someone like this. I will NEVER go back i cant believe that Toyota would employ someone like this. I will NEVER go back More

I was greeted by a friendly service gentleman who took very good care of me. I find the employees at Norm Reeves are friendly than the employees at DCH Toyota in Torrance. It’s too bad I don’t live in San very good care of me. I find the employees at Norm Reeves are friendly than the employees at DCH Toyota in Torrance. It’s too bad I don’t live in San Diego. They were super super busy , but got me out of there fast. I appreciated that. More

Robert Farr advisor number 688 is do excellent service, friendly, take good care for car. Service wait time too long 2 hrs even I have appointment. friendly, take good care for car. Service wait time too long 2 hrs even I have appointment. More

Very courteous and explained everything involved in the service appointment. The car actually was ready before the estimated time and there were no surprises at all! service appointment. The car actually was ready before the estimated time and there were no surprises at all! More

In the last 10 years that I have been using this dealership I have always received great service. Service advisors are always pleasant and friendly. dealership I have always received great service. Service advisors are always pleasant and friendly. More

WENT FOR OIL CHANGE AND ROTATE TIRES 2018 CAMREY 17,000 MILES ONLY OIL SERVICE WAS GOOD BUT REFUSED ROTATING TIRES ?? THEY SAID FRONT TIRES WERE WORN OUT ... WHAT! THING THEY COULD DO IS SELL ME 2 TIRES FO MILES ONLY OIL SERVICE WAS GOOD BUT REFUSED ROTATING TIRES ?? THEY SAID FRONT TIRES WERE WORN OUT ... WHAT! THING THEY COULD DO IS SELL ME 2 TIRES FOR $699.00 INSTALLED AND REMOVE ROTATION CHARGE..WENT DISCOUN TIRES ROTATED TIRES FOR FREE IN 20 MINUTES ... UNBELIEVABLE...NOT A WAY TO TREAT A 21 YEAR LOYAL CUSTOMER... More

Scam. They try to charge for an aftermarket security system for $1259.00 that is not OEM. They say they can’t remove it until you try to walk. They will also try to sell you a vehicle that’s not on the system for $1259.00 that is not OEM. They say they can’t remove it until you try to walk. They will also try to sell you a vehicle that’s not on the lot and try to close and sign before it’s there. Dishonest More