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Norm Reeves Toyota Dallas - Service Center

Dallas, TX

4.6
761 Reviews

761 Reviews of Norm Reeves Toyota Dallas - Service Center

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June 09, 2020

I have no complaints every visit I have for any service is met with friendly service staff. My expectations are always exceeded .Great Job Always! More

by temor033
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LEESHA BARNES
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate knowing that you always receive great customer service from our Service Department. Cowboy Toyota thanks you for choosing us to take care of your vehicle.

June 08, 2020

Great service The service person was very knowledgeable and very informative. Saved us time and money and gave us information we where not aware of. Would really re More

by rlg214_714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LEESHA BARNES
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate your recommendation of our Service Department at Cowboy Toyota. We are glad that you received great customer service.

June 08, 2020

Great service team Always a pleasure to work with service and administration staff at Cowboy Toyota. I purchased my vehicle from another dealership and when I moved back More

by Joseph Huch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JACOB FEGRAEUS
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that you found our Service Department at Cowboy Toyota to have your vehicle serviced. We look forward to taking care of your vehicle again when needed.

June 08, 2020

Excellent!!! Shelley is very professional and has an excellent personality! I have been coming to see her for over a decade, and will continue to do so. More

by tmr123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate your loyalty to Shelly and Cowboy Toyota. We look forward to taking good care of your vehicle many more times in the future.

June 05, 2020

Cowboy Toyota is excellent mainly because of Shelley Jackowski. Thank you for A++ service. We will continue to be loyal customers always. Thank you a More

by Tricia ault
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

Cowboy Toyota wants to thank you for being loyal customers. We are glad that you always receive excellent customer service from Shelly.

June 05, 2020

18month maintenance Always please with the service I receive when I bring my vehicle to have it service. Thank you for having a wonderful on board and providing such grea More

by mlaboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad to hear that you always receive great customer service in our Service Department. Cowboy Toyota wants to take good care of your vehicle each and every time.

June 05, 2020

Wonderful STAFF throughout DEALERSHIP!!!Every PERSON was Wonderful STAFF throughout DEALERSHIP!!! Every PERSON was very polite & PROFESSIONAL!!! Ten STARS ALWAYS👍🏾✝️😎 EVERY VISIT since purchased Toyot More

by Watts
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David "DJ" Jones
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words about your customer service experiences at Cowboy Toyota. We will continue to take good care of your 4Runner and any other vehicles.

June 05, 2020

Shelly has always been professional and has a great personality. She’s great at her job and is the reason why I continue to come back for all my vehicle maintenance repairs. More

by Cspringer
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate your loyalty to Shelly and Cowboy Toyota. We will always take good care of your vehicle in our Service Department.

June 02, 2020

Friendly employees. Fast service, the waiting area is very clean. I want to thank the person that approached me and my kids to ask if we were ok and offered us water. Overall, I love coming to cowboy Toy More

by Esmeralda
Recommend Dealer
Yes
Employees Worked With
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate your kind words about your experience at Cowboy Toyota. We want you to keep bringing your vehicle to our Service Department when needed for service. Thank you!

June 02, 2020

Avalon maintenance Service manager met me as I drove into bay, took my comments and promised to check the Avalon and Change oil. The car cam back washed and was in grea More

by pdwilley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that you received top notch customer service from our Service Department. Thank you for coming to Cowboy Toyota and we look forward to servicing your vehicle next time.

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