Norm Reeves Toyota Dallas - Service Center

It was the first time we bought a car in Dallas. They provided a very kind and thoughtful service. Our family is very satisfied. Thanks all! provided a very kind and thoughtful service. Our family is very satisfied. Thanks all! More

COVID safe service I dropped my RAV4 off for service, everyone was masked, plenty of hand sanitizer available. My wife picked me up, and dropped me off the next day. N I dropped my RAV4 off for service, everyone was masked, plenty of hand sanitizer available. My wife picked me up, and dropped me off the next day. Normal service, state inspection, and a complete detail. RAV4 delivered like new! Amazing. And everything was sanitized. More

Great and responsive service Found my 2017 Toyota Avalon "dead as a doornail" in my garage on Saturday morning. Called Cowboy Toyota, explained the situation and asked if I could Found my 2017 Toyota Avalon "dead as a doornail" in my garage on Saturday morning. Called Cowboy Toyota, explained the situation and asked if I could get an appointment that afternoon; they said they were full but would hold me a slot if I could get it there. So I jumped my battery, got the car running and drove the car there that afternoon arriving at 1:30 PM. They did, as promised, worked me in as soon as I got there and checked battery & electrical system, (it needed to be replaced and was under warranty), did regular 36 month service (insp xx, rotate tires, chg oil, etc.) and even fixed an emergency recall item. My car was ready for pick-up at 3:15 PM that afternoon. . WOW! Could not be more pleased. More

It was easy, fast, and helpful. The employees were polite. Although this 25 word minimum in the review is a bit unnecessary and inconvenient. Okay polite. Although this 25 word minimum in the review is a bit unnecessary and inconvenient. Okay More

Good service As soon as I drove into the service area, a pleasant and helpful woman (I walk with a cane) took me to my service person. As this is Covid-19 time, ev As soon as I drove into the service area, a pleasant and helpful woman (I walk with a cane) took me to my service person. As this is Covid-19 time, everyone wore masks. It was discovered my filters were quite dirty. My service person showed me the filters and asked if I wanted them replaced, which I did. This was the 50,000 mile service on my Prius. When the work was finished, my service person explained the work that was done as well as what was checked but needed no service. I received a very detailed receipt and highly recommend Cowboy Toyota. More

Always quick and easy. I never feel like I’m trying to be sold something I don’t need. Nice customer service and I appreciate having an area to bring my computer and work. No interruptions in my day. sold something I don’t need. Nice customer service and I appreciate having an area to bring my computer and work. No interruptions in my day. More

Shelly is always so reliable. Great at communicating and gets the job done in a timely manner. I love Cowboy Toyota and it’s the only place I take my cars gets the job done in a timely manner. I love Cowboy Toyota and it’s the only place I take my cars More

Friendly, Knowledgable, and Thorough It was my first visit to Cowboy Toyota and I will definitely return for my future service needs. Shelly greeted me upon my arrival which made me feel It was my first visit to Cowboy Toyota and I will definitely return for my future service needs. Shelly greeted me upon my arrival which made me feel instantly comfortable and welcomed. She explained the issue found with my car and made it easy to understand the course of action to take in order to fix it. She was so nice and helpful, I can see why my parents go to her each time they need service on their Toyotas. Though I wasn't there for looking for a new car, I also interacted with Scott. We had a nice chat while I was waiting for my car to be serviced. Great staff at Cowboy Toyota! More

Clean and comfortable good service very friendly and notably about what service I needed on my Toyota Tundra will look forward to seeing you guys again in the future notably about what service I needed on my Toyota Tundra will look forward to seeing you guys again in the future More

All good We've had a fine experience with Cowboy Toyota, both in buying our Toyota Camry Hybrid and in getting serviced since the purchase. We had to have a ba We've had a fine experience with Cowboy Toyota, both in buying our Toyota Camry Hybrid and in getting serviced since the purchase. We had to have a back window replaced after a tree fell on the car - and that repair experience was fine too. More