Norm Reeves Toyota Dallas - Service Center

we always get our Toyota's serviced at Cowboy Toyota. we always have the same service writer. Shelly lets us know if there are service bulletins that need to be addressed. always have the same service writer. Shelly lets us know if there are service bulletins that need to be addressed. More

I think Leesha got busy and forgot to email me my receipt as I have not received it yet. She was going to email me the receipt from this visit. as I have not received it yet. She was going to email me the receipt from this visit. More

Everything Was Great! Will definitely be coming back. service was fast and I felt safe waiting for my vehicle. John was took great care of all my needs and concerns. service was fast and I felt safe waiting for my vehicle. John was took great care of all my needs and concerns. More

Always looking to go above and beyond for customers. No matter were you are at the dealer, someone is asking you are being help or need anything. Shelly always in great spirit, she’s awesome!!!! It may sou matter were you are at the dealer, someone is asking you are being help or need anything. Shelly always in great spirit, she’s awesome!!!! It may sound strange, but looking forward for my next service appointment. Keep up the great work guys. More

Shelly is the greatest customer service rep ever. She is always friendly, helpful and accessible. Their store is clean and neat and everybody is glad to see me. always friendly, helpful and accessible. Their store is clean and neat and everybody is glad to see me. More

Oil change, very happy with service Justin makes routine stuff easy. Drop if off, get a text message or call letting me know it's done, then he ran my credit card when there was a long Justin makes routine stuff easy. Drop if off, get a text message or call letting me know it's done, then he ran my credit card when there was a long delay at the cashier. and thanks for the courtesy car wash. More

Recall work Excellent customer service with shelley. She went above and beyond. They had our car in and out faster than expected. I highly recommend this adviser. Excellent customer service with shelley. She went above and beyond. They had our car in and out faster than expected. I highly recommend this adviser. More

Shelley is an excellent service advisor I have worked with Shelley for several years and she is the best. Follows up with great care. She knows each process and can explain it in "laymen's I have worked with Shelley for several years and she is the best. Follows up with great care. She knows each process and can explain it in "laymen's terms". I think highly of her and trust her. More

Excellent Customer Service Shelly never fails to provide the BEST customer service. Always informative, friendly and knowledgeable. Cowboy Toyota is definitely the best dealer Shelly never fails to provide the BEST customer service. Always informative, friendly and knowledgeable. Cowboy Toyota is definitely the best dealership in the DFW area. More

Basic service on 2018 4Runner Always great service at Cowboy Toyota, knowledgeable and friendly staff. Overall facility is very clean. The work was completed in the estimated tim Always great service at Cowboy Toyota, knowledgeable and friendly staff. Overall facility is very clean. The work was completed in the estimated time provided by Justin. More