Norm Reeves Toyota Dallas - Service Center
Dallas, TX
771 Reviews of Norm Reeves Toyota Dallas - Service Center
New and state of the art function!! Everyone is always friendly and helpful. Professional service is the standard and I know because I have been coming in for service here the past 11 years!! friendly and helpful. Professional service is the standard and I know because I have been coming in for service here the past 11 years!! More
Excellent experience - very efficient and knowledgeable staff. Great facility. Solved my issue quickly and did a great job explaining all of my options. Would definitely use them again. staff. Great facility. Solved my issue quickly and did a great job explaining all of my options. Would definitely use them again. More
Wonderful, clean, spacious waiting areas. I had some bird droppings on the windshield, and the free wash removed them. droppings on the windshield, and the free wash removed them. More
Shelly in service is great. She always keeps you informed and won't try to get you to do unnecessary services. informed and won't try to get you to do unnecessary services. More
Shelly Jackowski listens and answers my questions, If she doesn't know she will look it up. I couldn't ask for anything more. I would recommend her if your vehicle needs repairs or maintenance. she doesn't know she will look it up. I couldn't ask for anything more. I would recommend her if your vehicle needs repairs or maintenance. More
Have lots of time on your hands. They don’t honor your appointment time because they are “very busy.” They add services without telling you that you didn’t authorize and don’t need. I just had my tires ro appointment time because they are “very busy.” They add services without telling you that you didn’t authorize and don’t need. I just had my tires rotated at Discount Tire on 11/August. CT rotated on 17/August without telling me. Now I’m waiting - again - while they fix this. Two and a half hours later, maybe three for a scheduled oil change. Have a ride when you come in and expect to pick up your car much much later. You got nothin better to do, right? More
We had LoJack installed on our new Venza. Ron handled this and we were very satisfied with his service. We will continue to use Cowboy for our service needs. this and we were very satisfied with his service. We will continue to use Cowboy for our service needs. More
Que puedo decir fueron muy amables y la atención al cliente es excelente desde que able por teléfono para la sita asta que nos entregaron el carro ya listo muchas gracias cliente es excelente desde que able por teléfono para la sita asta que nos entregaron el carro ya listo muchas gracias More
This was only my second time in the service department to get my vehicle taken care of and it was just as good as last time. Carlos got me taken care quickly and made sure everything was covered with me. G get my vehicle taken care of and it was just as good as last time. Carlos got me taken care quickly and made sure everything was covered with me. Got me in and out as quickly as he could and was very polite and a joy to work with. Will definitely keep coming back! More