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Norm Reeves Toyota Dallas - Service Center
Dallas, TX
1,066 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,066 Reviews of Norm Reeves Toyota Dallas - Service Center
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July 06, 2025
John and everyone at Toyota Norman Reeves is always so helpful. They always give me estimates ahead of time which helps me prepare and not stress once there. Definitely would recommend this location to an helpful. They always give me estimates ahead of time which helps me prepare and not stress once there. Definitely would recommend this location to anyone interested. More
by Sahmah
Verified CustomerEmployees Worked With
July 04, 2025
July 03, 2025
Everything was great except, the last time I brought my car in for an oil change, they gave me two maintenance items that needed to be done that I haven’t done yet and this time I brought it in, the techs car in for an oil change, they gave me two maintenance items that needed to be done that I haven’t done yet and this time I brought it in, the techs said those items did not need to be addressed. So that tells me that either the previous visit assessment was wrong or the techs this time didn’t do an accurate assessment which is concerning either way. I pay the extra money to have a dealership do my oil changes to ensure everything is don’t correctly and to extend the life of my vehicle. If the techs are to a subpar job, what’s the point of bringing it to a dealership? More
by tiffkaytay
Employees Worked With
July 03, 2025
I waited 4 hours and even had an appointment, no one would tell me why the long wait, it’s unbelievable and embarrassing would tell me why the long wait, it’s unbelievable and embarrassing More
by loreruiz4210
Employees Worked With
July 03, 2025
Antonio provides transparent and helpful service details. Antonio made sure that my car was ready on time. Antonio made sure that my car was ready on time. More
by inekaguerra
Employees Worked With
July 03, 2025
I cannot say enough great things about Shelly Jackowski. She is a JEWEL in your dealership and the ONLY reason that we continue to do business with Norm Reeves Toyota. Please give Shelly a BONUS!! She is a JEWEL in your dealership and the ONLY reason that we continue to do business with Norm Reeves Toyota. Please give Shelly a BONUS!! More
by Stars Fan
Employees Worked With
July 02, 2025
The service was quick and the staff were friendly! !! Thumbs up!! Great job 👍 Way to go Yowana and Sergio 👍👍👍👍 !! Thumbs up!! Great job 👍 Way to go Yowana and Sergio 👍👍👍👍 More
by mbenitez
Employees Worked With
July 02, 2025
Sergio was great! Patient, kind, followed Jo with everything. I always use John Peña who is also amazing but Sergio will be my second go to from now on. Great customer Patient, kind, followed Jo with everything. I always use John Peña who is also amazing but Sergio will be my second go to from now on. Great customer service ! More
by ashleynunley
June 30, 2025
Shelly always meets you with a cordial greeting. She keeps you informed about your service status and is a pleasure to work with. She keeps you informed about your service status and is a pleasure to work with. More
by haliman
Employees Worked With
June 30, 2025
The customer service I received from Shelly was best I gave ever experienced. Her knowledge and professionalism was outstanding. gave ever experienced. Her knowledge and professionalism was outstanding. More
by TAYLOR_V1
Employees Worked With
