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Norm Reeves Toyota Dallas

Dallas, TX

4.7
5,583 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,583 reviews

October 05, 2025

Chris was amazing sales person. It was a great experience and he is kind and professional. It was definitely worth the drive from Houston, Texas. We will definitely buy from him ag More

by marivelgomez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zechariah Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2025 -

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 05, 2025

As always Shelley very proactive to whatever the situation is and always finding a way to ensure that I get the needed attention and support whether is a small or large issue, she’s always there alo More

by ChalilloLXIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 05, 2025

Very respectful and listed to my desires and needs. They were very knowledgeable of the car. More

by MITCHH218
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Palma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 04, 2025

Shelly is always Helpful and friendly. They had a loaner car available that we were able to use to help pass the time. More

by hookedonspanish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2025 -

Norm Reeves Toyota Dallas responded

Thanks for sharing about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 04, 2025

Shelly was very competent and friendly. The work was professional and good. I recommend the service highly. More

by MJNW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 04, 2025

Shelly was incredible! She kept me informed and was a great help while my car was getting serviced. I would vote for Shelly to get the service person of the year award!!! S More

by maanthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 03, 2025

Shelli has been managing my service needs for many years and she is always kind and helpful. I won't take my car anywhere else. I also spent some time with Izzy in sales and he was great as well. More

by tef66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Izzy Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 02, 2025

Service is good. If they have all of the correct and necessary information to communicate with clients. If you have nothing to do, the wait is comfortable, with water More

by acrisingup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antonio Holmes
4.0
This rating includes all reviews, with more weight given to recent reviews.
LaTris Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for your feedback! I’m glad to hear you found our service and waiting area comfortable — we always aim to provide a welcoming environment with amenities like coffee, water, and clean restrooms. Regarding the wait time, I appreciate you taking the time to speak with us directly. As we discussed, our goal is always to be as efficient as possible. We’re actively working on streamlining communication and ensuring all necessary details are in place beforehand to help reduce wait times. Your input is valuable, and we’re using it to improve. Please don’t hesitate to reach out if there’s anything else we can do to make your experience even better. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 01, 2025

Service was pretty clear, communication on timing was clear and at the end I was presented with what services needed to occur. No overselling on things that did not need to happen - appreciated that as w More

by noebar15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Norm Reeves Toyota Dallas responded

We’re glad you appreciated our clear communication and honest service! Thank you for choosing Norm Reeves Toyota Dallas and for sharing your experience. Safe travels!

October 01, 2025

The service time is always long. I trust the service but 2 hours for an oil change is crazy More

by riscojerika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Norm Reeves Toyota Dallas responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time. LaTris Price Customer Relations Manager latris.price@normreeves.com

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