Norm Reeves Hyundai of Irving

This is the second time I have gone to Freeman Hyundai for service and they just try to rip people off, the service representatives tried to charge 230 dollars for a tank additive. They weren’t able to ex for service and they just try to rip people off, the service representatives tried to charge 230 dollars for a tank additive. They weren’t able to explain any of the recommended labor for the car. Rather do business somewhere else. More

great people great service...always get my vehicles serviced at Freeman...Never have any problems what so ever...thank you for such great service..keep up the work serviced at Freeman...Never have any problems what so ever...thank you for such great service..keep up the work More

Thank you very much for the quick and kind service! I especially appreciate that there was no cost due to low mileage and a long-term relationship with Freeman. especially appreciate that there was no cost due to low mileage and a long-term relationship with Freeman. More

Great experience, Jesse and John were amazing. Helped us test drive three different models, decide, and get through the paperwork and everything in less than 3 hours. All close to and extending after closin test drive three different models, decide, and get through the paperwork and everything in less than 3 hours. All close to and extending after closing. They never complained or made us feel unwelcome. Very professional and kind. Jesse is hilarious. Will definitely recommend y’all to people in the market. More

It was really great. In and out in under an hour and the people were very friendly. I did come home with an extra set of keys but will be returning those when the shop opens up again. people were very friendly. I did come home with an extra set of keys but will be returning those when the shop opens up again. More

Everyone is so very nice and they come and tell me everything that needs to be done and they tell me how much it’s gonna cost everything that needs to be done and they tell me how much it’s gonna cost More

Ken was super courteous and quick. Very good with communication and knowledgeable. Excellent customer service, was available to answer all of my questions. Didn’t use the text service but that was a communication and knowledgeable. Excellent customer service, was available to answer all of my questions. Didn’t use the text service but that was a great add on instead of having to walk to find the service people. Considered switching to a different car brand but this made me think twice! More

55K service on my 2015 Hyundai, I was in and out in a flash. What a great job my service tech did (Herb). I recommend Freeman to anyone who will listen to me. Sott flash. What a great job my service tech did (Herb). I recommend Freeman to anyone who will listen to me. Sott More

Great service as usually no complaints here, labor charge was higher than what I anticipated considering not much had to be done to my vehicle other change the oil, tire rotation and wheel alignment was higher than what I anticipated considering not much had to be done to my vehicle other change the oil, tire rotation and wheel alignment More

I always get outstanding service from Larry’s department. The only thing I would have changed this time...and I am sure it is due to trying to distance because of COVID..when I went to leave my tire warning The only thing I would have changed this time...and I am sure it is due to trying to distance because of COVID..when I went to leave my tire warning alert was still on, so I had to go in to ask why not off after installing a new tire. Ken explained it then, but it could have been mentioned before I got in the car. More