Norm Reeves Hyundai of Irving

It is very difficult to do business with you. The app and the website are terrible. When I can get someone on the phone, they perform badly. I was told I could not schedule on a certain date. The app and the website are terrible. When I can get someone on the phone, they perform badly. I was told I could not schedule on a certain date. I called back and that person set me up on that date. After getting the service done, I received an email telling me I needed to schedule service. So, my conclusion is that you are very disorganized. More

Sam was very nice and effective. Although he wasn't the one fixing the car, it was done early and he was on top of communication. Although he wasn't the one fixing the car, it was done early and he was on top of communication. More

Great experience. The staff is the best and I would highly recommend Norm Reeves Hyundai to everyone !!! The staff is the best and I would highly recommend Norm Reeves Hyundai to everyone !!! More

Great work. Superb customer service. Mr kevin. Is the mvp. Happy camper. Thank u folks. Superb customer service. Mr kevin. Is the mvp. Happy camper. Thank u folks. More

Lou Margetis did an excellent job in explaining and demonstrating, he is very respectful, very knowledgeable and has alot of patience. He is very attention to detail. No pressure at all when buying. Wi demonstrating, he is very respectful, very knowledgeable and has alot of patience. He is very attention to detail. No pressure at all when buying. Will definitely recommend this dealership. More

Good Staff. Loved my experience there. Lou did everything to accommodate me and helped with everything I needed. Loved my experience there. Lou did everything to accommodate me and helped with everything I needed. More

Don’t take your vehicle here. Terrible service they don’t stand behind their work. Overcharge for their work hit you with a diagnostic fee 208.00 slow service run around to talk t Terrible service they don’t stand behind their work. Overcharge for their work hit you with a diagnostic fee 208.00 slow service run around to talk to someone. Totally terrible experience overall. More

Bad service center. Got terrible service on a simple repair. Overcharged for diagnostic 208.00 kept trying to sell me things my car didn’t need. Slow service with long w Got terrible service on a simple repair. Overcharged for diagnostic 208.00 kept trying to sell me things my car didn’t need. Slow service with long waiting times. 4 days before they even looked at my car. Had to go to service mgr for small satisfaction then they cut the diagnostic charge in half. I will NEVER take my car back there. More

Very professional and willing to spend the amount of time that is needed to answer all your questions. that is needed to answer all your questions. More

Excellent customer service from the staff and my service consultant Jesse Garcia every time I am here. consultant Jesse Garcia every time I am here. More