Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Norm Reeves Hyundai of Irving

Irving, TX

Overview
Employees
Reviews
Vehicles
4.4
1,500 Reviews
Contact Dealership
View Awards

1800 E Airport Fwy

Irving, TX

75062

Directions

By Type

Showing 1,500 reviews

May 02, 2025

Took vehicle to Freeman Buick for body repair. Everything looks good upon return of vehicle. The only delay I know of was attributed to the insurance company. More

by rickriel57
Recommend Dealer
Yes
Report | Print
May 05, 2025 -

Norm Reeves Hyundai of Irving responded

Hi, Rick. Thanks for trusting us with your body repair. We’re so glad you’re pleased with the results! We appreciate your patience with the insurance process and hope you’re back to cruising safely.

May 02, 2025

As always, they helped me evaluate my maintenance needs and get them taken care of. More

by us1
Recommend Dealer
Yes
Employees Worked With
Jessie
Report | Print
May 05, 2025 -

Norm Reeves Hyundai of Irving responded

Always a pleasure to help you map out what your car needs and get it sorted—Jessie loves keeping your ride in top form! Can’t wait to see you again for your next check‑in.

May 02, 2025

Very friendly and knowledgeable. Kept me informed all the way. I will be back and will recommend highly to anyone More

by garf4273
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
May 05, 2025 -

Norm Reeves Hyundai of Irving responded

Your kind words about our friendly team mean the world to us. We’ll keep you in the loop every step of the way—looking forward to your next visit!

May 01, 2025

Very friendly attentive and knowledgeable staff whom are dependable. A nice place to do business with! More

by Bob H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
May 01, 2025 -

Norm Reeves Hyundai of Irving responded

Bob, it's always a joy to do business with you! Amazing customers like you inspire us each and every day, and we genuinely appreciate your kind words. See you next time for another stunning 5-star visit!

April 29, 2025

The dealership was great Lou was great Rory was great everything was very smooth. Thanks yall. More

by GTSTYERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Stapleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Rory , Asim Ali, Daniel Flores
Report | Print
Apr 30, 2025 -

Norm Reeves Hyundai of Irving responded

This review has Lou and Rory doing a victory lap! 🚗🎉 We’re so glad everything felt as smooth as a Sunday drive. Thanks for cruising with us at Norm Reeves Hyundai Irving, and we can’t wait to welcome you back!

April 27, 2025

Excellent customer service and communication Provide detail explanation about repairs and services They provide excellent care for my car More

by busterrexamus
Recommend Dealer
Yes
Report | Print
Apr 28, 2025 -

Norm Reeves Hyundai of Irving responded

Hello, we're so glad that your recent experience was top-notch! Our team is honored to help you maintain your ride and answer your questions. Please check out our service specials the next time you need assistance with your ride.

April 25, 2025

I like the dealership. It has always been a good place to take my car to for an oil change ir any other service needed. More

by rethalh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Stapleton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Asim Ali, Daniel Flores
Report | Print
Apr 28, 2025 -

Norm Reeves Hyundai of Irving responded

We're glad your experiences have consistently been positive! Thank you! We'll be here the next time you need us.

April 23, 2025

It the best dealer ever they know how to make customers happy and comfortable i More

by carmeliematiti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse jose
Report | Print
Apr 24, 2025 -

Norm Reeves Hyundai of Irving responded

Wow, thank you for the glowing praise! Our team loves making every guest feel comfortable and cared for, so it’s wonderful to know we hit the mark. We can’t wait to welcome you back for your next visit!

April 21, 2025

I will never take take my car here again like ever again they took more than 1 month to get my car fixed which was really simple fix I could have done it myself but I wanted OEM parts so I figured I’d just More

by thatdancekiddalex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Stapleton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Asim Ali, Daniel Flores
Report | Print
Apr 21, 2025 -

Norm Reeves Hyundai of Irving responded

Thank you for taking the time to share your experience. It’s completely understandable to feel frustrated when your expectations around timelines aren’t met. We know your time is valuable and would like to make things right. Please contact Ken Demarest, our Service Manager, at Kenneth.demarest@normreeves.com.

April 20, 2025

I like the buying experience. But I feel follow-up is not there afterwards for registration number More

by ganesan.mr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Apr 21, 2025 -

Norm Reeves Hyundai of Irving responded

We’re so glad you enjoyed the buying experience, and Alex will be happy to know you appreciate his help! Thanks for your feedback about the registration process; knowing where we can fine-tune things is always helpful. We hope you’re loving your new Hyundai and that we'll see you again soon!

1
...
4
5
6
...
150