Norm Reeves Hyundai of Irving

Work was completed in time quoted, waiting area is always clean, easy to make appt, staff I encountered friendly and informative. clean, easy to make appt, staff I encountered friendly and informative. More

The staff was extremely helpful! Kudos to Nico and the receptionist. They couldn’t be more helpful and responsive to my questions Kudos to Nico and the receptionist. They couldn’t be more helpful and responsive to my questions More

They are just fine. Good service and service people. Also ladies in office are nice and helpful. Good service and service people. Also ladies in office are nice and helpful. More

Our salesman, the manager, and the finance men were all very friendly. We had a great experience. very friendly. We had a great experience. More

Great customer service, stayed past closing hours to accommodate me, very reasonable deals and offers accommodate me, very reasonable deals and offers More

Nice staff and my interaction was with Herman Mansel, who was very courteous and knowledgeable. He was pleasant to deal with and was responsive to my need. He gave a very good price and provided good after s was very courteous and knowledgeable. He was pleasant to deal with and was responsive to my need. He gave a very good price and provided good after sales service. Will recommend Norm Reeves to friends and family. More

Good service representative who kept me informed on what was needed. Will continue to use them for service. was needed. Will continue to use them for service. More

One of the worst dealership experiences ever. 9 days to repair a rattle in the lift gate. And then told they couldn’t hear it. Car was returned with mud caked floor mats and grease covered se 9 days to repair a rattle in the lift gate. And then told they couldn’t hear it. Car was returned with mud caked floor mats and grease covered seat and steering wheel. More

When I called in I was told I could come into the dealership to get a temp plate because my plate has expired and the new plat is still not in. After coming into the dealer they told Me they couldn’ dealership to get a temp plate because my plate has expired and the new plat is still not in. After coming into the dealer they told Me they couldn’t give me a temp plate because the person that can pic it up has been sick and if I get a ticket they will pay it. This makes absolutely no sense. Now I’m still riding around with an expired plate and no timeframe on When my plate will be in. This is so unprofessional! Not only did my husband take off work to drive 35mins to get the plate, but when he got there they had nothing for him. When we called the day before and they told us we had to come in. Not happy at all with the service. More

We had a great experience at this dealership my husband leased his car couple of years ago and we were happy with the experience we came back and was not disappointed. Lou was a great ambassador for great leased his car couple of years ago and we were happy with the experience we came back and was not disappointed. Lou was a great ambassador for great customer service at More