Norm Reeves Hyundai of Irving

Very helpful in every way! Awesome customer service Larry was very helpful with all the process and made everything so easy. I would definitely recommend other people to this de Awesome customer service Larry was very helpful with all the process and made everything so easy. I would definitely recommend other people to this dealership so they can receive the great customer I had. More

Recall Received an email from Hyundai advising us there was a recall on our Hyundai. Made an appointment. In and out in no time and experienced excellent ser Received an email from Hyundai advising us there was a recall on our Hyundai. Made an appointment. In and out in no time and experienced excellent service. More

Great experience. Went there without an appointment and they got me in and did the oil change in record time. I really appreciate the entire crew. Anna Gallegos and the Went there without an appointment and they got me in and did the oil change in record time. I really appreciate the entire crew. Anna Gallegos and the other office folks are super efficient and helpful. More

Incredible Service and a Workstation is GOLD! I brought my car in for an oil change and to find out what was going on with my Check Engine light. From the moment I arrived, until I finally left m I brought my car in for an oil change and to find out what was going on with my Check Engine light. From the moment I arrived, until I finally left many hours later (turns out I had a transmission temp gauge sensor issue) I was greeted and treated with smiles, and hospitality. Anna Gallegos was the main person who helped me. She checked me in and helped me figure out my Extended warranty. She listed the recall items that needed to be checked out in addition to what I came in for. One of those things Included an oil change, so I saved a little money there. Many other mechanic places would have just gone ahead and taken my money for the oil change anyway. She gave me a list of items that needed addressing and walked me through them in the order of the most importance so that she could work with me within my budget. I cannot tell you how important and refreshing it is when someone understands and is willing to work with a customer who can't just throw down a credit card and take care of everything all at once! Anna, Thank you so much for your time and your care! In addition to all of that, their waiting room looked pretty comfy. It was quite large and had comfortable seating instead of just a few hard chars along a wall, which I have seen at other dealerships. I say it looked comfy because I didn't wait in that room at all. I actually waited in their business center. Y'all, they have three little cubicles with electrical outlets set up in their service center! I cannot tell you how incredible this is! I was able to work remotely the whole time I was waiting for my car to be serviced. I did't have to spend a bunch of money on a Lyft/Uber rides back and forth (I live just outside the dealerships range of complimentary rides home), and I didn't have to take nearly a whole day off of work to get this service done. I was able to comfortably work from right there within the service center. I usually prefer to take my business to a local mechanic in my neighborhood, but since my favorite auto shoppe changed hands from a private owner to corporate, I haven't been super happy with any of the shops in my neighborhood. After this experience at Freeman, I will 100% bring my car back to the Freeman service center for all of my maintenance. More

Great experience Jim Pilarski was a pleasure to work with. He made the car buying experience a breeze. He walked me through all the amenities for my vehicle and I ne Jim Pilarski was a pleasure to work with. He made the car buying experience a breeze. He walked me through all the amenities for my vehicle and I never felt pressured during the entire experience. I would gladly recommend anyone to go with Freeman Hyundai. More

Impressive Experience Came in to have burned out Head Light Bulb replaced and for the State Inspection. I was impressed with the friendly and professional Staff. I felt ve Came in to have burned out Head Light Bulb replaced and for the State Inspection. I was impressed with the friendly and professional Staff. I felt very comfortable and welcomed. More

Great service from wonderful people! The service at Freeman Hyundai is the best! Every employee with whom we have spoken is able to help or find the person with the right information - a The service at Freeman Hyundai is the best! Every employee with whom we have spoken is able to help or find the person with the right information - and it is all done with a smile. More

Satisfied I enjoy Freeman's oil change service. It's fast and friendly and the waiting room is comfortable and well stocked with snacks. The take good care of m I enjoy Freeman's oil change service. It's fast and friendly and the waiting room is comfortable and well stocked with snacks. The take good care of my car and wash it for me. More

excellent experence Anna Gallegos is great she acted like she was glad I was there and cared about me and my car I bought my car here and have it serviced here and will c Anna Gallegos is great she acted like she was glad I was there and cared about me and my car I bought my car here and have it serviced here and will continue to use this dealership. thanks More

Fast and personable DJ from sales was really personable and made sure our requests are communicated to management and finance. I felt he was on our team and not out to ge DJ from sales was really personable and made sure our requests are communicated to management and finance. I felt he was on our team and not out to get us, like other car salesperson from other dealerships. Rod from finance was also really nice, personable and fast. He got us out of the dealership within an hour or so. More