Norm Reeves Hyundai of Irving

No complaints Everything was done on time and good friendly communication. I brought it in for a recall, but had some other issues that they took care of as part o Everything was done on time and good friendly communication. I brought it in for a recall, but had some other issues that they took care of as part of warranty work. Ken identified a service issue that they fixed for free. More

New hybrid purchase Sandee was marvelous- a real asset to the dealership- very knowledgeable with the product & easy to work with- my sixth car purchase from the freeman Sandee was marvelous- a real asset to the dealership- very knowledgeable with the product & easy to work with- my sixth car purchase from the freeman organization More

Sales was great; business practices, not so much Sandee was very helpful. A+ for her. Closing the deal with the business office was something else. Dealer is responsible for vehicle inventory Sandee was very helpful. A+ for her. Closing the deal with the business office was something else. Dealer is responsible for vehicle inventory tax at end of year. Customer should not have had to pay this. Freeman rolls it in (this is common practice id they can get away with it). Further the state collects 0.02% on UNSOLD inventory at end of year, but Freeman marked it up to 12x that. Clearly this vehicle wasnt in inventory the while year. The Documentation Fee of $150 is supposed to cover supplies & computers. At that rate they can buy a good computer for every 8 cars sold. Yet another rip off. On the other hand they were able to find a better loan rate than I was. More

Another Great Experience Our buying experience is always great at this location - from Sales to Finance. These are the 7th and 8th cars purchased from this location. Thanks!!! Our buying experience is always great at this location - from Sales to Finance. These are the 7th and 8th cars purchased from this location. Thanks!!! More

New Santa Fe Lauren was very helpful and she answered all my questions about the car. My experience in the accounting office was the fastest and nicest i have eve Lauren was very helpful and she answered all my questions about the car. My experience in the accounting office was the fastest and nicest i have ever had. I hope the service is as good and nice as my experience so far. You could use more lights behind the showroom, we could not see our car very well while doing our check. More

Recall service Everything about the service experience was done well. We were greeted promptly and professionally. The work I needed was extensive and I appreciate Everything about the service experience was done well. We were greeted promptly and professionally. The work I needed was extensive and I appreciated the attention to detail that was given. I have never had anything but a positive experience here and would highly recommend both the sales and the service divisions. More

Great Brad Collins and his team are great people to work with!! They make buying a vehicle easy and they are so friendly that working with them is like bei Brad Collins and his team are great people to work with!! They make buying a vehicle easy and they are so friendly that working with them is like being around family. More

Freeman excellent service dept Excellent and quick turnaround service, even during the holidays! Great service dept and staff at this location, 5 stars all around! Much appreciate Excellent and quick turnaround service, even during the holidays! Great service dept and staff at this location, 5 stars all around! Much appreciated, guys! Happy New Year! More

Great Experience Tremendously efficient and enjoyable transaction. Lots of value to the transaction for both the new vehicle and for trade in value. I would be plea Tremendously efficient and enjoyable transaction. Lots of value to the transaction for both the new vehicle and for trade in value. I would be pleased to return for future purchases. More

Very good Very quick and courteous. Jim Pialarski is still the best. Service is always professional and Jim has helped us buy 2 cars. He is very thoughtful and Very quick and courteous. Jim Pialarski is still the best. Service is always professional and Jim has helped us buy 2 cars. He is very thoughtful and professional! More