Norm Reeves Hyundai of Irving

Friendly, efficient staff. Clean, quiet waiting rooms. I just moved to Dallas from South Florida and this was my first time visiting a local Hyundai dealership. Freeman has a very friendly, efficient staf I just moved to Dallas from South Florida and this was my first time visiting a local Hyundai dealership. Freeman has a very friendly, efficient staff. Clean, quiet waiting rooms. Good selection of coffee and donuts too ! The car service maintenance was completed faster than I expected. (Usually took longer to do a similar service back in South FL) More

Satisfied Customer I was interested in a Kona for quite awhile and finally got to meet Jim Pilarski and go for a test drive. I wasn't intended on buying that day becaus I was interested in a Kona for quite awhile and finally got to meet Jim Pilarski and go for a test drive. I wasn't intended on buying that day because I knew I wanted the SEL in Red w/the black roof and no one had it DFW area. My experience with Jim was very good. He was knowlegable on the car and he showed me quite a few details about the Kona . I had researched the car and also knew alot about it. He then proceeded to tell me he could get me the car from Oklahoma. I decided to go ahead and purchase it. He made me a good offer on it and got the car for me in less than 24 hours delivered to the dealership and ready to go. The financing part got a little confusing after that., but overall, good experience. I i was glad that I had Jim as my salesman. I was very pleased with the car and couldnt ask for more. Kudos to Jim!! I am sure I will have a good experience with their service department too when I visit them. More

It can't get any better! This service department never ceases to amaze me. Everyone is so on top of it. From the time you call (I am old fashioned and don't book online) till This service department never ceases to amaze me. Everyone is so on top of it. From the time you call (I am old fashioned and don't book online) till the time I leave, their communication is never ending. During my service yesterday, They couldn't do enough for me. Even the guy that cleaned my car just couldn't seem to walk away from my car. He just kept polishing and polishing. He was a nice guy as well. The service tech is a no pressure kinda person too. I got a list of items that will need to be taken care of in the future, but we timed it all out to my convenience. I just can't say enough good things about Freeman Hyundai Service. I have been going here for years, and it always blows my socks off!! More

The Best Lauren Hargreaves was the Best! My job was easy. That's what it's all about. I felt right at home.. Thank you so much! I love my car! Lauren Hargreaves was the Best! My job was easy. That's what it's all about. I felt right at home.. Thank you so much! I love my car! More

Very Smooth Experience Jim DeBoer was our sales rep and he was outstanding! Straight forward, knowledgeable and very personable. Buying a car is one of our least favorite Jim DeBoer was our sales rep and he was outstanding! Straight forward, knowledgeable and very personable. Buying a car is one of our least favorite things but Jim and Jesse Espinoza in finance made this process very smooth. Based on our experience with this car, Freeman will be our first stop when we need another vehicle. More

Great Experience Daisy was our salesperson. She was fabulous and made car buying quick, easy and painless. Once in financing it was smooth sailing from there too with Daisy was our salesperson. She was fabulous and made car buying quick, easy and painless. Once in financing it was smooth sailing from there too with Sandee. More

Great salesman! All personnel were very helpful in every department.took their time to explain financing, how the “gadgets” worked.. though I’ll still be finding thin All personnel were very helpful in every department.took their time to explain financing, how the “gadgets” worked.. though I’ll still be finding things a year from now! More

Great customer service I will buy my next car here. Good prices and great staff. Return my car to me clean and shiny. My daughter is the next one in my family to visit thi I will buy my next car here. Good prices and great staff. Return my car to me clean and shiny. My daughter is the next one in my family to visit this dealer for her new car. More

Great auto buying experience! Everyone from my salesperson Lauren Hargreaves to finance Rodney King and the Sales Manager David Foster, all were amazing. They created an easy and n Everyone from my salesperson Lauren Hargreaves to finance Rodney King and the Sales Manager David Foster, all were amazing. They created an easy and no-pressure auto buying experience that was unique in the industry. I will be recommending Freeman Hyundai to my friends and family for their auto purchases. More

No hassle purchase. Sandy Jiminez, Internet Manager, provided straightforward details about car we purchased. She also offered a 2018 Elantra at additional discount. The Sandy Jiminez, Internet Manager, provided straightforward details about car we purchased. She also offered a 2018 Elantra at additional discount. The transaction was friendly and she gave all information requested. Rodney King, Finance Manager, did complete the transaction professionally. Arvind Jadhav More