Norm Reeves Hyundai of Irving

Ken was super courteous and quick. Very good with communication and knowledgeable. Excellent customer service, was available to answer all of my questions. Didn’t use the text service but that was a communication and knowledgeable. Excellent customer service, was available to answer all of my questions. Didn’t use the text service but that was a great add on instead of having to walk to find the service people. Considered switching to a different car brand but this made me think twice! More

55K service on my 2015 Hyundai, I was in and out in a flash. What a great job my service tech did (Herb). I recommend Freeman to anyone who will listen to me. Sott flash. What a great job my service tech did (Herb). I recommend Freeman to anyone who will listen to me. Sott More

Great service as usually no complaints here, labor charge was higher than what I anticipated considering not much had to be done to my vehicle other change the oil, tire rotation and wheel alignment was higher than what I anticipated considering not much had to be done to my vehicle other change the oil, tire rotation and wheel alignment More

I always get outstanding service from Larry’s department. The only thing I would have changed this time...and I am sure it is due to trying to distance because of COVID..when I went to leave my tire warning The only thing I would have changed this time...and I am sure it is due to trying to distance because of COVID..when I went to leave my tire warning alert was still on, so I had to go in to ask why not off after installing a new tire. Ken explained it then, but it could have been mentioned before I got in the car. More

Great service. The entire service department is friendly and respectful. Always greeted with a happy person. The waiting area is very comfortable and relaxing. Overall great experience. and respectful. Always greeted with a happy person. The waiting area is very comfortable and relaxing. Overall great experience. More

Purchased a new car from Freeman Hyundai and Larry Chase. Larry was committed to finding us a car and remained professional throughout the process. His knowledge of the car, it's features and the ownership b Larry was committed to finding us a car and remained professional throughout the process. His knowledge of the car, it's features and the ownership benefits of a Hyundai was a big reason we decided to buy. We'd definitely recommend Freeman Hyundai to others. Ask for Larry! More

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Freeman Hyundai provided excellent service. Staff is friendly, courteous and professional. Waiting room was super clean. My car was washed and vacuumed. Time spend at this dealership was reasonable. friendly, courteous and professional. Waiting room was super clean. My car was washed and vacuumed. Time spend at this dealership was reasonable. More

Very friendly staff. Service was much faster this time. Car was cleaned inside and out. I was very pleased. So very glad we use Freeman Car was cleaned inside and out. I was very pleased. So very glad we use Freeman More

Quick service even with no appointment. I had a flat tire and they fixed it right away. Then vacuumed and sanitized my Santa Fe for me. and they fixed it right away. Then vacuumed and sanitized my Santa Fe for me. More