Norm Reeves Hyundai of Irving

Great Service It was again a great oil change service it was our 5th time and am pretty sure will come back again when service is due. It was again a great oil change service it was our 5th time and am pretty sure will come back again when service is due. More

Best service experience ever. I called to see if they had a cancellation so they could work my car in for an oil change. I advised that I was going to be on the area. Scott said I called to see if they had a cancellation so they could work my car in for an oil change. I advised that I was going to be on the area. Scott said to ask for him and he would get me taken care of. He did just what he said he would do. More

Still the same Once again your team of technicians have proven themselves. I had an appointment with Ken and they took the car on time. I told them I needed it bac Once again your team of technicians have proven themselves. I had an appointment with Ken and they took the car on time. I told them I needed it back by 12:30 and it was ready by 10:30. More

Always awesome! I absolutely love Freeman Hyundai, from my purchase experience to service they are absolutely top notch! The Service Department was fast and friendly, I absolutely love Freeman Hyundai, from my purchase experience to service they are absolutely top notch! The Service Department was fast and friendly, I will always purchase and have my car serviced at Freeman! More

Service - Oil Change I recently took my Santa Fe to Freeman Hyundai for a scheduled oil change. I am very happy with everything from the ease of making the appointment to I recently took my Santa Fe to Freeman Hyundai for a scheduled oil change. I am very happy with everything from the ease of making the appointment to the car wash at vehicle delivery. More

Daisy was phenomenal!! Nothing is as stressful as buying a car by yourself! Especially your first one. I pulled up in my beat up hand-me-down car and Daisy walked right outs Nothing is as stressful as buying a car by yourself! Especially your first one. I pulled up in my beat up hand-me-down car and Daisy walked right outside to greet me. She stayed within my budget and style and was happy the whole way through. She offered a trade in for my car and helped explain everything throughly. I even came back and bought a second car from her! 😄 Awesome sauce all around. More

Hyundai service center The service techs were attentive precise and informative. The mechanic Pat was very informative and explained each repair. Overall atmosphere was fri The service techs were attentive precise and informative. The mechanic Pat was very informative and explained each repair. Overall atmosphere was friendly and customer oriented. More

Service Sometimes walking into the auto-arena can be a little intimidating and also a bit pricy. What a relief it was to meet such kind and confident people t Sometimes walking into the auto-arena can be a little intimidating and also a bit pricy. What a relief it was to meet such kind and confident people to provide me all of my options and consistently check in to give me status updates. In addition the prices were affordable and the service exceeded greatness. More

Outstanding Genesis Service Valet Bradley Levine did his usual first-class job! He ensured my concerns were addressed. One minor criticism, the front end of my car was not fully clea Bradley Levine did his usual first-class job! He ensured my concerns were addressed. One minor criticism, the front end of my car was not fully cleaned. The road grime and bugs on the lower portion of the bumper and air dam had not been removed. The rest of the vehicle was polished both exterior and interior. Another comment that is beyond Bradley's or the other service technician's power: the delay in getting the service scheduled. This was the first of my service valet requests that was not scheduled within 3-5 days. My vehicle exceed the proscribed mileage by almost 1500 miles before the service could be done. I understand that Freeman and another Genesis dealer are having to pick up the Service Valet commitments for Genesis vehicles sold by other dealerships that have discontinued Genesis service in the DFW Metroplex. In the meanwhile, I suggest reserving a service date at least 2 weeks in advance. More

Always superior service at Freeman! Never a problem at Freeman! Courtesy, Integrity, Excellent customer service are a guarantee. All the service reps are absolute professionals who wan Never a problem at Freeman! Courtesy, Integrity, Excellent customer service are a guarantee. All the service reps are absolute professionals who want the best for the customer. Thanks KenDemarest for all your hard work! More