Norm Reeves Hyundai of Irving

Good people. Great environment. I've only been to Freeman twice but their accommodating area with wifi, work desks, coffee machine, etc. make it an easy place to wait on your vehicle I've only been to Freeman twice but their accommodating area with wifi, work desks, coffee machine, etc. make it an easy place to wait on your vehicle and get work done. I've been able to be productive during long wait times. The area is also clean which I appreciate. The staff is open, friendly and honest. Hyundai policy ensures you get a car wash, too--leaving your vehicle looking better than the way you left it. More

Quick even for Major Work They beat their estimated time and price on a spark plug system replacement after an engine check light came on. They also did routine maintenance tha They beat their estimated time and price on a spark plug system replacement after an engine check light came on. They also did routine maintenance that was about due at the same time, saving me a trip and not taking any more time! More

Fast and Friendly I made my appointment for an oil change and they took my car right in and were finished in about an hour, including a car wash and vacuum. My service I made my appointment for an oil change and they took my car right in and were finished in about an hour, including a car wash and vacuum. My service advisor was efficient and friendly. More

Quick, attentive service. Above and beyond. Service was efficient, friendly and the staff went above and beyond the basic needs I had to service my Hyundai. A clean well serviced car was return Service was efficient, friendly and the staff went above and beyond the basic needs I had to service my Hyundai. A clean well serviced car was returned to me. More

Great experience I went to the dealer because my car reported an engine problem and the check engine light was flashing. I was due for an oil change so I included tha I went to the dealer because my car reported an engine problem and the check engine light was flashing. I was due for an oil change so I included that on the list of things to do. They were backed up on repair work and asked if I could get someone to pick me up if the engine problem was serious. Fortunately, after a quick diagnosis the problem was a minor software update and I was on the road in less than an hour. More

They got me right in and were quick to boot! I've been going to Freeman Hyundai's Service department for many, many years. They have always been friendly and professional. Well done, Freeman Hyun I've been going to Freeman Hyundai's Service department for many, many years. They have always been friendly and professional. Well done, Freeman Hyundai! More

Amazing Customer Service I took my car in for service and the agent Scott not only did an amazing job but provided the best customer service as well! Definitely recommend! I took my car in for service and the agent Scott not only did an amazing job but provided the best customer service as well! Definitely recommend! More

Great service. There is a great atmosphere at this dealership. The employees are friendly, knowledgable and we did not feel any great pressure to buy a car. There is a great atmosphere at this dealership. The employees are friendly, knowledgable and we did not feel any great pressure to buy a car. More

Top Dealership Friendly, courteous, helpful, no pressure buying experience. The second Hyundai I've purchased from Freeman Hyundai. I've also been very pleased with Friendly, courteous, helpful, no pressure buying experience. The second Hyundai I've purchased from Freeman Hyundai. I've also been very pleased with the service department. More

Lauren was very responsive and great to deal with. She made the experience of shopping for a new vehicle actually enjoyable. Would highly recommend this dealership. made the experience of shopping for a new vehicle actually enjoyable. Would highly recommend this dealership. More