Norm Reeves Hyundai of Irving

Not just a dealership, It's more friendship This is my second car that I purchase at Freeman Hyundai and the quality of service that I get is a 5 star. Freeman is not just a dealership, It's mor This is my second car that I purchase at Freeman Hyundai and the quality of service that I get is a 5 star. Freeman is not just a dealership, It's more family friendly. More

Good overall Every one was very nice, but seemed to have some sassiness with them when we came we were told "well you came in unannounced" when my dad said that it Every one was very nice, but seemed to have some sassiness with them when we came we were told "well you came in unannounced" when my dad said that it took longer than it should have to get our needed help because we did not want to leave our original dealer high and dry and if that was the way you wanted to treat someone that was about to purchase a car from you I would not be acting like that. I understand he was helping people but he did take a little too much time to send someone else to help us. More

Purchase of Hyundai Elantra Jim Pilarski is great to work with. He is honest with pricing and will work with you to find the right car. Highly recommend buying at Freeman Hyunda Jim Pilarski is great to work with. He is honest with pricing and will work with you to find the right car. Highly recommend buying at Freeman Hyundai. More

BEST CAR BUYING EXPERIENCE EVER!!!! SANDI WAS AWESOME AS WAS EVERYONE WE HAD THE PLEASURE OF WORKING WITH AT FREEMAN HYUNDAI. WE DIDN'T FEEL PRESSURED AND LEFT FEELING VERY SATISFIED T SANDI WAS AWESOME AS WAS EVERYONE WE HAD THE PLEASURE OF WORKING WITH AT FREEMAN HYUNDAI. WE DIDN'T FEEL PRESSURED AND LEFT FEELING VERY SATISFIED THAT WE RECEIVED A GREAT DEAL!!! More

found new 2015 elantra at competitive price used truecar to send quotes to multiple hyundai dealers, freeman had the best offer. I got it for pretty much what I expected to pay for it. overall a used truecar to send quotes to multiple hyundai dealers, freeman had the best offer. I got it for pretty much what I expected to pay for it. overall a good experience. More

Above and Beyond I took my 2015 Genesis in to have the telematics replaced as per Bluelink's recommendation since I could not get the service to register for the car. I took my 2015 Genesis in to have the telematics replaced as per Bluelink's recommendation since I could not get the service to register for the car. After explaining the situation to both David Pearson and Aaron Gonzales, they assured me they would get the service to work. While there, I showed them a couple of door scrapes my car received a couple weeks ago and asked if they thought that could be buffed out. I wasn't expecting them to do the work, but as it turns out, Freeman Hyundai did it. You can't tell where the scrapes were! I'm quite impressed! Also, I bought the car knowing it was a previous executive owned car. It had a tiny dent in the trunk lid when I bought it. They fixed that, too! I now have my car back looking brand new again with Bluelink working and I'm a happy camper. It's nice going to a service department and dealing with people who know what they are doing. It's much appreciated! Thanks, Guys. More

Very straighforward pricing. No hidden numbers. I was told the exact price, no dealer add-ons. Straight forward process, no haggling and done. They were also very nice during financing, even thoug I was told the exact price, no dealer add-ons. Straight forward process, no haggling and done. They were also very nice during financing, even though we didn't go through them. More

Great experience buying two vehicles in quick succession We dealt with Roland Mueller who was an absolute pleasure to deal with. He is attentive, straight forward, and extremely customer-oriented. I was mos We dealt with Roland Mueller who was an absolute pleasure to deal with. He is attentive, straight forward, and extremely customer-oriented. I was most pleased with how easy he made it for us to find and select the vehicles we wanted. More

Service department lacks customer service skills So, I bought a 2015 Genesis that was 'executive' owned by a Hyundai executive. It had very low miles and was sold as NEW. I informed Freeman Hyundai So, I bought a 2015 Genesis that was 'executive' owned by a Hyundai executive. It had very low miles and was sold as NEW. I informed Freeman Hyundai service department (Aaron) that I tried to register the Bluelink service and Bluelink told me the telematics in the car needs replaced. I have contacted Aaron in service on 3 more occasions over a period of 4 weeks and have been advised that the part would be in on 'Friday' or 'Tuesday' and that he would call me back. I purchased my car nearly 2 months ago and I have yet to receive 1 callback or voicemail from a Freeman Hyundai rep. I am not a happy camper, but luckily I am only leasing this car. It will go back to Hyundai at the end of the lease and I will no longer purchase from Hyundai. I have advised Hyundai corporate of this issue, too. I don't know who to contact if 'Aaron' isn't the right person to call so I'm filling out this review. Please advise if you will fix my car. Secondly, I can't even add this VIN to MyHyundai.com as it says the car is already registered. I don't know to whom as I have owned it for 2 months already. More

Purchase experience Was purchasing the Elantra through the internet and was able to quickly get the paperwork done and close on the vehicle of choice. Quick and easy exp Was purchasing the Elantra through the internet and was able to quickly get the paperwork done and close on the vehicle of choice. Quick and easy experience. I will return. More