Norm Reeves Hyundai of Irving

Great experience I contacted the dealership about 4:30 PM by email. i received an email response soon and went to the dealership about 7:30 PM. I drove the new car h I contacted the dealership about 4:30 PM by email. i received an email response soon and went to the dealership about 7:30 PM. I drove the new car home that night. More

No pressure The wife and I came in on a rainy and cold day. We were worried that the car we had chosen to come see a week prior would no longer be there, especia The wife and I came in on a rainy and cold day. We were worried that the car we had chosen to come see a week prior would no longer be there, especially with us coming in the early evening of black Friday. Not only was the car there, but they had taken the time to put it under cover for convenience. Roland Mueller explained everything we needed to know about our new purchase and even offered to go above and beyond to explain anything that we wanted. Our only hang up was waiting for a previous group to finish in financing, but once we got through financing it went by really quick. More

Excellence is all this deal ship knows. Very helpful throughout the entire process. Very grateful to of chosen this location to purchase such a beautiful car is all this deal ship knows. Very helpful throughout the entire process. Very grateful to of chosen this location to purchase such a beautiful car More

Excellent buying experience We came to Freeman Hyundai through TrueCar and had an excellent experience. Everyone we met was professional, courteous and friendly. We got a great c We came to Freeman Hyundai through TrueCar and had an excellent experience. Everyone we met was professional, courteous and friendly. We got a great car at a good price - the price we expected to pay - and a fair deal on our trade-in. We dealt with David Foster and would recommend working with him to anyone who wants to buy a Hyundai. More

Very good sales experience I leased a new Elantra GT here recently. It's been many years since I had to get a new car and I was expecting a stereotypically unpleasant experience I leased a new Elantra GT here recently. It's been many years since I had to get a new car and I was expecting a stereotypically unpleasant experience, but to my surprise it was great! Everyone was extremely friendly. The sales rep answered all my questions to my satisfaction and presented pricing options with commendable transparency. I didn't feel pressured or rushed. I haven't had a service appointment yet, so I can't comment on that, but the sales experience was very positive. I would not hesitate to recommend Freeman Hyundai to others. More

Great. John Luke really went above and beyond to make sure that everything was done and that everything worked out, as a first time buyer it really set a goo John Luke really went above and beyond to make sure that everything was done and that everything worked out, as a first time buyer it really set a good experience for Hyundai. More

Very Professional She was very professional, friendly, and enjoyable to work with. Would request her if purchasing another vehicle. Thank you for your kindness, smile a She was very professional, friendly, and enjoyable to work with. Would request her if purchasing another vehicle. Thank you for your kindness, smile and professional spirit. More

Excellent Very professional very kind very understanding to my needs My experience was absolutely stress free. I will be coming back in the future and hope Sand Very professional very kind very understanding to my needs My experience was absolutely stress free. I will be coming back in the future and hope Sandee is there when I do. More

Freeman Hyundai: Good People Selling a Good Product I was sent to Freeman by Jerry Reynolds, Car Pro. I dealt with Brad by Phone while on Vacation driving a rented 2015 Sonata. I had seen and driven a I was sent to Freeman by Jerry Reynolds, Car Pro. I dealt with Brad by Phone while on Vacation driving a rented 2015 Sonata. I had seen and driven an Elantra before at other Dealerships and decided that is what I thought I wanted. Jerry Reynolds told me to call Brad. I did and told him I wanted an Elantra Sport, White w/Black Cloth, NO Options as Hyundai charges too much for them as Factory Items. I can buy them later from the Parts Dept cheaper. The ONLY option on my car was Floor Mats which I took as the $40 difference from what I could buy them for was not enough to bug Brad over since he was having to go 200 miles to find the car. After he found the car on Friday and said they could not trade until Monday I waited. On Monday I told him I wanted the car to which he called later and said that the Conroe Dealer was working a Deal and it was NOT available. On Tuesday he called back and said he could get it after all, which I took as God's way of telling me I should buy this. I told him I would call Wednesday morning; I did and he put Sandee on it and got the car based on me telling him I would take it. I found that absolutely refreshing that he took my word for it with none of this "deposit nonsense" which I find very insulting. If I tell you I will do something and you do all you promise and deliver as promised, I will keep my end of the deal. He did, and I did. Very Easy, Very Enjoyable, and the way 2 persons that trust each other should work together. As I said, Brad then turned it over to Sandee once we made the deal to finish up and deliver the Car. She did everything I asked including having a 'clean' 2016 Elantra Sales Brochure at her desk when I arrived. Your F&I was respectful of my time while still informing me of what items you could offer to make my Car more enjoyable and worry-free. I bought NOTHING, even though a few items did sound interesting, and received 110% respect for my decisions with courtesy and professionalism!!! I gave you 5 Stars on everything except Price, which I consider was a fair deal (or I would not have bought) but being me, I would like to have had for a bit less. It was a VERY pleasurable way to buy a Car, and I had the opportunity to work with honorable people that respected ME!!! More

This was an awesome experience after the horrible time we had a Toyota dealership. MATTHEW AND THE F&I PERSON TREATED US VERY KINDLY AND MET OUR NEEDS COMPLETELY. WE ARE VERY PLEASED WITH OUR CAR AND THE ENT had a Toyota dealership. MATTHEW AND THE F&I PERSON TREATED US VERY KINDLY AND MET OUR NEEDS COMPLETELY. WE ARE VERY PLEASED WITH OUR CAR AND THE ENTIRE EXPERIENCE.We would highly recommend anyone to go and get a deal with Freeman Hyundai. More