Norm Reeves Hyundai of Irving

Best DFW Dealership Great sales people, great F &I people and great service equals a great place to buy a new or pre_owned vehicle. Would always recommend shopping Freema Great sales people, great F &I people and great service equals a great place to buy a new or pre_owned vehicle. Would always recommend shopping Freeman first. We just bought our fifth vehicle and have been delighted with them from day one. More

Excellent experience in both purchasing and maintenance side I have been a customer of Freeman Hyundai's maintenance department for the past 7 years, having brought 2 cars to them for almost all routine and extr I have been a customer of Freeman Hyundai's maintenance department for the past 7 years, having brought 2 cars to them for almost all routine and extraordinary maintenance. The staff has always been friendly, efficient, and helpful. I recently purchased a new car from Freeman Hyundai and experienced the same level of quality with their sales department. David Foster (Internet Manager) provided superb service, was honest, and helped me to understand which vehicle might best fit my needs. I appreciate the excellent experience that I routinely receive at this dealership. More

It was great I love the exsperine of buying a new car they worked with me to get the car it took about a week to get my finace I love the exsperine of buying a new car they worked with me to get the car it took about a week to get my finace More

Online, Out-of-State Purchase Amazingly Smooth Our online sales rep made sure the process went smoothly and we had all the information we needed at our fingertips. We talked many times over the ph Our online sales rep made sure the process went smoothly and we had all the information we needed at our fingertips. We talked many times over the phone before the transaction was complete. More

I'd recommend I requested my car online, which I was very thankful for. I worked with Darren Bridges and he was very quick with his responses to my requests. Th I requested my car online, which I was very thankful for. I worked with Darren Bridges and he was very quick with his responses to my requests. This was the most pleasant car buying experience I've ever had. Including the experiences I witnessed with my friends and family members. Darren was great to work with. I felt that he was honest and worked with me to get the best deal. I felt good after buying my car. More

Internet Manager Does Not Honor Commitments The Internet Sales Manager (David Foster) contacted us 6 weeks after we drove the vehicle off the lot and told us that they would not be paying the ov The Internet Sales Manager (David Foster) contacted us 6 weeks after we drove the vehicle off the lot and told us that they would not be paying the over mileage fee on the 2013 Sonata that we did a lease turn-in on. He stated that they paid the Disposition fee, but that they lost too much money on the deal, so they couldn't pay off the mileage too. He informed us that he spoke with him GM and blamed the situation on him "not knowing of the mileage cost", even though my son, who turned the Sonata in for me, signed the Odometer Statement and Turn-in form when he handed them the keys, so it was clear at that point that they did in fact know mileage. It was their responsibility at that point to adderss the cost of the mileage fee before the sales contract was executed to address if they were not willing to pay for it, even though, once again, that they committed to doing so. They did not give us any opportunity to choose between paying the mileage fee or not buying the car, so this is outright extortion. We have contacted the Internet Sales Manager and he basically stated "too bad" even though the Internet Sales Manager has admitted that he did in fact assure us they would waive the disposition fee and the over mileage fee before committing to purchase the car. I am not sure if this is the kind of representatives that Hyundai wants representing them, but this was not the case with the dealer we purchased the 2013 Sonata from in California. Unfortunately, we are now forced to resort to legal action with our attorney because Mr. Foster and your GM have told us "too bad". It is sad to see these kinds of business practices going on from such a large, and mostly respectable dealership. I cannot imagine that Freeman has been in business for 55 years by doing things this way. I assume this is a result of someone making a promise they ended up not being able to honor and is now lying to try to save his own behind. We have clearly communicated in email form with Mr. Foster and stated that it was not our intent to take legal matters, but due to their unwillingness to tell the truth and honor their commitments, we are forced to do so as we have no one else to contact about this matter. I have already been in contact with my attorney, but if someone at Freeman Auto Group is willing to try to resolve this issue without going to legal measures, I am willing to discuss it. Again, Mr. Foster absolutely knows what he committed to as it was fully disclosed that this was the only way we could purchase the new vehicle and he reassured us that he would honor this. Peggy S. Ray 916-796-5731 peggyandpops@yahoo.com More

I love to do business with Freeman Hyundai! This was my 4th vehicle purchased from Freemans. The last three, I dealt with Marry Little and found her to be very easy to deal with, found a select This was my 4th vehicle purchased from Freemans. The last three, I dealt with Marry Little and found her to be very easy to deal with, found a selection of just what I was looking for to choose from and made the purchases easy. Mary Little knows what she's doing and is efficient and that makes it so much faster when you are trying to purchase a vehicle. This latest purchase was to replace a vehicle after a pretty bad car accident and I wasn't feeling too great and had things on my mind, Mary Little made me feel at ease, this was a time that faster was better and I so appreciated it. I would recommend this dealership to anyone I know. I would say try to deal with Miss Mary Little! Thank you so much! More

Easiest Car Deal in 20 years It was a pleasure to work with the dealership. All personnel were very professional. All in all, the experience was a joy. Cant wait for the next ti It was a pleasure to work with the dealership. All personnel were very professional. All in all, the experience was a joy. Cant wait for the next time. More

Dealership This is third car I have bought from dealership. Also have had a excellent experience and found a very excellent staff to work with, excellent car and This is third car I have bought from dealership. Also have had a excellent experience and found a very excellent staff to work with, excellent car and price. More