Norm Reeves Hyundai of Irving

Awesome staff and service! Herb kept me informed and presented in a professional and friendly manner. Herb saved me the price of two tires, since diagnostics showed they were no Herb kept me informed and presented in a professional and friendly manner. Herb saved me the price of two tires, since diagnostics showed they were not needed! Thanks, Herb! More

My experience with the Service department is ALWAYS positive! I really appreciate the level of care that is extended. I was even offered a loaner car for service that was only going to take one day. positive! I really appreciate the level of care that is extended. I was even offered a loaner car for service that was only going to take one day. I also really appreciate the business center cubicles made available. That is a LIFE SAVER for those of us who work 7 days a week! More

Scheduled Maintenance Ken Demarest kept us abreast of how things were going, no surprises, the service was completed as we were advised at the start. Ken is definitely an Ken Demarest kept us abreast of how things were going, no surprises, the service was completed as we were advised at the start. Ken is definitely an asset to Freeman Hyundai. More

Great service Service Adviser Ken estimated 75 minutes wait time for my oil change and tire rotation and delivered in 45 minutes! He sure knows how to talk to cust Service Adviser Ken estimated 75 minutes wait time for my oil change and tire rotation and delivered in 45 minutes! He sure knows how to talk to customers. More

Herb provided excellent customer service during my check-in and throughout the service process. He was able to provide explanations for all of the services being performed. Ken was efficient and frien check-in and throughout the service process. He was able to provide explanations for all of the services being performed. Ken was efficient and friendly during my pickup and checkout. More

My sales person Edida was very helpful and a pleasure to work with. However, the finance person said he gave me extended power train warranty only to see that he added $2,500 to the price. That is not givin work with. However, the finance person said he gave me extended power train warranty only to see that he added $2,500 to the price. That is not giving, but a terrible tactic to add to the price of the vehicle. More

Very easy experience in buying a new car Very professional team! I really liked working with the Larry Chase - he is very knowledgeable and professional. The dealership is one of the best tha Very professional team! I really liked working with the Larry Chase - he is very knowledgeable and professional. The dealership is one of the best that I have worked with in buying a car. More

Service for Hyundai Sonata 2014 Herb was so helpful for telling me the problems of my sonata. He showed/quoted me the services needed for my sonata without pressuring me. Herb was so helpful for telling me the problems of my sonata. He showed/quoted me the services needed for my sonata without pressuring me. More

Always good! I am always happy with Freeman's support--Bradley, the new Genesis guy, worked with me to service my Genesis on a convenient day and was responsive to I am always happy with Freeman's support--Bradley, the new Genesis guy, worked with me to service my Genesis on a convenient day and was responsive to our every other need too. More

Excellent customer service and very friendly. Scott explained the services needed in a way that I could understand and without feeling immediately pressured. He respected and understood when I told him explained the services needed in a way that I could understand and without feeling immediately pressured. He respected and understood when I told him I would take the service estimate to my husband. More