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Norm Reeves Hyundai of Irving

Irving, TX

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Employees
Reviews
Vehicles
4.4
1,500 Reviews
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1800 E Airport Fwy

Irving, TX

75062

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Showing 1,500 reviews

June 23, 2025

Fast courteous service, convenient WiFi quiet area for computer or phone internet work or browsing. More

by milehial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lake, service advisor
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June 20, 2025

I had a great customer service with Jesse. He kept me updated on the status of my vehicle. More

by virginia1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Garcia
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Jun 20, 2025 -

Norm Reeves Hyundai of Irving responded

It's your vehicle, you should be kept in the loop! That's a service standard here at our dealership. Thanks for checking in!

June 19, 2025

I dropped my car off on Monday and was unable to get anyone to give me an update on the status on my car until Friday after holding for 30 minutes to have no update. I called and waited to receive text More

by ahunt1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Jun 19, 2025 -

Norm Reeves Hyundai of Irving responded

I am very sorry to hear of the experience you had in our service department. I see that you now have your vehicle. If I can be of any assistance to you, please call me directly at 945-288-6076 or email me at david.pearson@normreeves.com Sincerely, David Pearson Service & Parts Director

June 17, 2025

Friendly and helpful team committed to serving their customers needs and ensuring their full satisfaction. More

by jbl0ck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herman Mansel
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Jun 18, 2025 -

Norm Reeves Hyundai of Irving responded

We couldn't have said it better ourselves! Thanks for recognizing our hard work and commitment to customer satisfaction!

June 17, 2025

Quick, on time, helpful, informative, courteous Ken handled my issues with confidence and expert knowledge More

by Paul Campbell
Recommend Dealer
Yes
Employees Worked With
Ken
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Jun 18, 2025 -

Norm Reeves Hyundai of Irving responded

Woo, love this feedback, Paul! Thanks so much for the kind words!

June 14, 2025

My car was towed to dealership with a sidewalk cut on one of my tires and I was taken care of in a timely matter with excellent service. More

by bsl787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davig Hogue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Norm Reeves Hyundai of Irving responded

Timely service is always the goal! Thanks for the review!

June 14, 2025

This dealership is very professional and gave us the lowest possible price for the car that we wanted, no extra pressures and hassles. The vehicle's newer features were well explained. More

by juliusolis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Margetis
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Jun 16, 2025 -

Norm Reeves Hyundai of Irving responded

Sounds like a car buying experience done right! Thanks for the awesome review!!

June 13, 2025

Loved Javonk and our finance guy. No pressure and a good experience. No hard sell and I appreciate that. More

by AGGIEMOM1011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Price and Javonk
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Jun 16, 2025 -

Norm Reeves Hyundai of Irving responded

Who needs low pressure when you have no pressure?? Seriously, we take pride in providing a no-pressure buying environment, and we appreciate the kind words in regards to that part of your experience!

June 12, 2025

I always have a good experience with Norm Reeves Hyundai, and with the previous company, Freeman Hyundai. I have all my car services done there. More

by oumom55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
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Jun 13, 2025 -

Norm Reeves Hyundai of Irving responded

Awesome to hear we were able to maintain continuity and retain your business. We're always here to help -- and are just a phone call or short drive away! Take care out there!

June 11, 2025

Sales representatives Lou M rocks. Will come back for my next auto. Thank you mark kuckes More

by mkuckes61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou M
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Jun 12, 2025 -

Norm Reeves Hyundai of Irving responded

Mark, Lou is a total rockstar on our team, and we're glad to hear your experience hit all the right notes. We're proud that Lou's earned your trust and look forward to seeing you again.

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