Norm Reeves Honda Superstore North Richland Hills - Service Center

5 star treatment This dealership is the best. Courteous staff and very quick service. We dropped the car off for a door lock repair. They ended up repairing both doors This dealership is the best. Courteous staff and very quick service. We dropped the car off for a door lock repair. They ended up repairing both doors. They honored a manufacturer's recall notice from a few months ago. Did not have to pay anything for a 5 star service. More

Stellar Service Top-notch service. I was proactively notified of a warranty repair, the scheduling was easy and I was greeted enthusiastically the instant my Pilot e Top-notch service. I was proactively notified of a warranty repair, the scheduling was easy and I was greeted enthusiastically the instant my Pilot entered the service area. The repairs were completed ahead of schedule with minimal disruption to my day. More

Service Tim Kellar is the best service advisor I have ever had with Honda or anywhere!! Treats me so wonderful!! Makes me feel like I am special and that mean Tim Kellar is the best service advisor I have ever had with Honda or anywhere!! Treats me so wonderful!! Makes me feel like I am special and that means a lot to me cuz I don't ask for anyone else. I like to have the same service advisor every time I come in. I feel like he takes every possible interest in me and my car and provides the best.. I can say that I consider him as not only my service advisor but my friend!!! I also would like to say that Ken, shuttle driver, is amazing and always there to take me to work and pick me up. He is also considered my friend. You couldn't ask for better people to work with than the people at Huggins!! More

Good for another 105,000 miles Huggins has always provided competent service advisors when I have visited. This last visit with Michael Harvey was another great experience. My CRV n Huggins has always provided competent service advisors when I have visited. This last visit with Michael Harvey was another great experience. My CRV needed numerous repairs/maintenance and all was explained in detail, and then completed as promised. I was surprised and pleased to be provided a courtesy car so that I could take care of my life since these repairs took time. Thank you again Mike and Huggins! Margaret Goeke More

THE BEST Mr. Constantine treated me as though he was a best friend and took care of every detail. He knew I was interested in purchasing a new car and gave me Mr. Constantine treated me as though he was a best friend and took care of every detail. He knew I was interested in purchasing a new car and gave me a loaner and now my wife wants a car like the loaner More

Tim Kellar is an ambassador for Huggins Honda I've done business with Huggins since 1992. Always a good experience. Tim Kellar has been my service advisor a few years and provides excellence cus I've done business with Huggins since 1992. Always a good experience. Tim Kellar has been my service advisor a few years and provides excellence customer service. I drive three Hondas and always ask for Tim. More

2007 Civic slow to start. I brought in my daughter's 2007 Civic due to a slow starting issue. The service rep asked several pertinent questions and made several recommendations I brought in my daughter's 2007 Civic due to a slow starting issue. The service rep asked several pertinent questions and made several recommendations. I had then check the charging system first. The battery and charging system checked out as healthy. The car had almost 80,000 miles on it and the last time in had been tuned was five years previously. I asked for a tune-up service and fuel system flush. Todd recommended that the throttle body be decarbonized as well. I got the car back the same day and the engine starts quickly and cleanly again. I am very happy with the results. More

Service has always been excellent My 2007 Fit has only been serviced at Huggins (with 2 out of town exceptions), although purchased elsewhere in the Metroplex. Work has always been do My 2007 Fit has only been serviced at Huggins (with 2 out of town exceptions), although purchased elsewhere in the Metroplex. Work has always been done in a timely manner and have not had any problems needing a subsequent visit (except for an early manufacturing defect). Service advisers are always professional and knowledgeable about my vehicle. They have kept my Fit fit for over 120,000 miles, and I will continue to have it serviced here as long as I have this car. More

Service Dept Top Drawer Asked to bring in an older Honda Civic for an air bag recall. Dreaded it. From the service writer to the followup, they were outstanding. Gave me a Asked to bring in an older Honda Civic for an air bag recall. Dreaded it. From the service writer to the followup, they were outstanding. Gave me a loaner car and it was all very efficient. Jeff Dwyer was a pro. More

FANTASTIC SERVICE EXPERIENCE! I had some service coupons and brought in my filthy 05 Civic to Huggins for Airbag-Upgrade, oil change, Radio-recoding and tire-rotatiion. They put I had some service coupons and brought in my filthy 05 Civic to Huggins for Airbag-Upgrade, oil change, Radio-recoding and tire-rotatiion. They put me in a brand-new Acura as a Courtesy-Vehicle, accomplished the service and washed my Civic so clean I hardly recognized it! The bill for everything WAS UNDER FIFTY-BUCKS, and there was absolutely no-pressure to spend a nickle on things I did not come in for. These guys are great, so I bragged to all my friends on Facebook. Thanks, Huggins Honda! More