Norm Reeves Honda Superstore North Richland Hills - Service Center

Service department was clean, the advisor was curtious and helpful. He advised me the work would be done in about 1.5-2 hours and that’s how long it took. Advised me that filters would need changed next t and helpful. He advised me the work would be done in about 1.5-2 hours and that’s how long it took. Advised me that filters would need changed next time rather than trying to upsell More

Every time I take my car in I get a different experience I would say from good to better to great and from great to excellent . I would say from good to better to great and from great to excellent . More

Sales and service staff are great and we’re willing to work with me to my satisfaction. I would recommend Huggins Honda to my friends and family work with me to my satisfaction. I would recommend Huggins Honda to my friends and family More

Extremely helpful with my problems today and offered assistance on future questions and concerns. Reconnected car to phone and helped with questions on using it. assistance on future questions and concerns. Reconnected car to phone and helped with questions on using it. More

As usual I was pleased with my visit to Huggins Honda. From my first encounter the service advisor (Vu Nguyen) to the cashiers at the end of the visit all were peasant and professional. From my first encounter the service advisor (Vu Nguyen) to the cashiers at the end of the visit all were peasant and professional. More

The building was clean. The service people were above average in their customer service. The cafe was full of variety but pricey. Over all, awesome experience. average in their customer service. The cafe was full of variety but pricey. Over all, awesome experience. More

Went in today for a oil change not my usual honda location I go to. Had brought up a situation to My Service Rep. Chase Grossman about a message my SUV been sending me. Can I just say how concerning location I go to. Had brought up a situation to My Service Rep. Chase Grossman about a message my SUV been sending me. Can I just say how concerning and just helpful he was. He just didn't give me that quick reply that made me feel ok I answered your question feel. He went and talk to people that knew more of the situation and made me feel thankful that I had gotten someone that went above and beyond with a customer as myself. Great customer service by all! Thank you Chase Grossman for being that! More

Good Dealership!! Tyler Warren Was very helpful! Went to get the inspection and the oil change done. very nice environment. And It was quick too. get the inspection and the oil change done. very nice environment. And It was quick too. More

Great customer service hands down. Service techs do wonderful job on service as well. Great attention to the customer's time and needs. Have bought 3 Honda's from Huggins. wonderful job on service as well. Great attention to the customer's time and needs. Have bought 3 Honda's from Huggins. More

Additional service person who went above and beyond Another advisor on 1/20/20 that quickly got me checked in, took my coupon and took care of my car within 30 minutes. Also, ran through the car wash f Another advisor on 1/20/20 that quickly got me checked in, took my coupon and took care of my car within 30 minutes. Also, ran through the car wash for me as well. Appreciated his understanding of my busy schedule for my day off. Always top notch service at Huggins. More