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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,705 Reviews

2,705 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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April 21, 2020

Friendly and efficient customer service, well versed mechanical knowledge, and a good customer service environment. That is what brings us back for our service needs! We keep these things in mind when w More

by W. Scott Fritz
Recommend Dealer
Yes
Employees Worked With
"Fred" in the Service Dept.
May 01, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the feedback and 5-star review!

April 20, 2020

Great service and very attentive and polite staff. Steven called us to let us know about additional services our vehicle needed and so we were able to get them done. We were also allowed to use coupons. More

by ajaaguilar
Recommend Dealer
Yes
Employees Worked With
Steven Macias
May 01, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the great feedback. We will be sure to share your thoughts with Steven.

April 18, 2020

Always a good experience dealing with Huggins Honda. We would recommend sales and service to all our friends and family. Thank you for being there especially at this difficult time with the Coronavirus pa More

by Mtmcsm
Recommend Dealer
Yes
Employees Worked With
Mitchell Lo
May 01, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the recommendation and 5-star review!

April 14, 2020

Mr. Fred Hyche was my service manager, He advised of all items to be serviced, It was done in record time. Auto was washed and I was offered service from the cafe. I will always ask for Mr. Hyche as service More

by jamieks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Whitworth,Forrest Clark
May 01, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the outstanding review. We look forward to seeing you next time!

April 11, 2020

Exceptional service in trying times. Timely presentation and explanation of 30k service. Maintained proper social distancing. Contacted me by phone and explained problem areas and what the remedies were and More

by Mmorton
Recommend Dealer
Yes
Employees Worked With
Fred Hyche
May 01, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

We are happy to hear that you had a wonderful service experience. Our customers, employees, and the community are at the heart of everything we do!

April 11, 2020

I have purchased 7 vehicles from Huggins Honda since 2004. I trust them and they take great care of me during sales and services on my vehicles. More

by Angie G
Recommend Dealer
Yes
Employees Worked With
Chris in Service- 5 Star Excellent service, Forrest Clark
May 01, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

We sincerely appreciate your loyalty to Huggins Honda! Thank you for taking the time to provide us with your feedback!

April 10, 2020

Fast service and excellent customer service. They go out of their way to make sure that you are happy and the problem is fixed promptly. More

by Mbrown24711
Recommend Dealer
Yes
Employees Worked With
Steven, AJ
May 01, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the 5-star rating!

April 07, 2020

Huggins has the best service Mitchel was fantastic He was so courteous ,friendly and knowledgeable. He went beyond call of duty, staying til lights going out to help me with loading phone book to car etc More

by hbr
Recommend Dealer
Yes
Employees Worked With
Mitchel. Service rep. Frm calif.
May 01, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

We are happy to hear that Mitchel provided you with a great experience. Thank you for the 5-stars!

April 06, 2020

Helpful with my issue and worked to help get my car seen. Communicated well and worked to get my business. Thanks for working with me More

by Bds
Recommend Dealer
Yes
Employees Worked With
NGU “Mr.B” NGUYEN
Apr 30, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

We are happy to hear that we were able to resolve your vehicle issue. We hope to see you again in the future.

April 06, 2020

The staff is very professional, service is clean, pricing is fair, they have customer satisfaction as their number one goal. They listen to what you have to say, that matters to a customer. Thanks More

by kirklovesjesus1
Recommend Dealer
Yes
Employees Worked With
Soni (service mgr) Stephen (service rep)
Apr 30, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the kind words and five-star rating!

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