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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,710 Reviews

2,710 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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May 06, 2020

Great experience from beginning to end. Fred was a pleasure to work with and as good as his word. The price quoted was the price paid. He made some suggestions on what have done next, which we we. The More

by Fishermark178
Recommend Dealer
Yes
Employees Worked With
Fred
May 07, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your 5-star review and high marks for our service department. We will be sure to share your feedback with Fred. We look forward to seeing you on your next visit.

May 06, 2020

Excellent service as always! Thank you for taking the time to trouble shoot everything and get us back on track as quickly as you did! More

by craig
Recommend Dealer
Yes
Employees Worked With
Lance
May 07, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Craig, thank you for the excellent review! Happy to hear that Lance was able to help you out. We look forward to your next visit.

May 06, 2020

I have been a satisfied customer of the Huggins dealership since 1986 and they continue to excel in providing the best customer service and experience. Kudos to their Service Advisors, especially A More

by Nambjam
Recommend Dealer
Yes
Employees Worked With
Aaron Constantin
May 07, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

This review makes us so very happy! We sincerely appreciate your loyalty and business over the past 30+ years! We hope to continue to serve you well for many more years to come. We will be sure to share your kudos for Aaron with him. Thank you once again.

May 05, 2020

This was my first time at this dealership and my experience was awesome! Vu Nguyen did an excellent job of taking care of me and was able to get me in and out quickly, and washed my car on top of th More

by forrjordan
Recommend Dealer
Yes
Employees Worked With
NGU “Mr.B” NGUYEN
May 07, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

We are so very happy to hear that Vu provided you with an excellent overall experience during your recent visit. We look forward to seeing you again! Thank you!

May 02, 2020

Huggins Honda is professional, honest, and efficient. I purchased my CRV at Huggins and have it serviced at Huggins since 2016. They have never let me down. More

by kdstarks
Recommend Dealer
Yes
Employees Worked With
Haley / Tim / Chance
May 05, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

We are so very pleased to hear that we have earned your repeated business over the years. We sincerely value your feedback and look forward to seeing you again in the future!

May 01, 2020

Excellent service My serviceman, Fred Hyche, at Huggins Honda takes time to explain everything that is needed with maintenance of my Honda Minivan. And, all done timely More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Hyche
May 05, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Judy, we are grateful for this wonderful review and your kind words about Fred! It was our pleasure to provide you with top-notch service and appreciate your recommendation!

April 30, 2020

Great experience. I've somewhat always been hesitant of dealerships (high costs, uncomfortable waiting rooms, weird service advisors, etc), but this last time I finally have decided: I'm staying with Huggi More

by Sarah
Recommend Dealer
Yes
Employees Worked With
Vu Nguyen
Apr 30, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Sarah, reading reviews like yours couldn't make us happier! Every day we strive to help our clients with their needs. Thank you for your kind words about our team and we hope to see you again.

April 30, 2020

Mitchel Lo is the best service writer I’ve ever worked with! Huggins Honda is lucky to have him! Very knowledgeable and helpful and caring! More

by barry_letterman56
Recommend Dealer
Yes
Employees Worked With
Mitchel Lo service dept
Apr 30, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Barry, thank you for the 5-star review. We will be sure to share your praise with Mitchel.

April 26, 2020

I have had great dealings with sales and service with this dealership. With service, my contacts have been with Michael Harvey and Aaron Constantin. I have had the most contact with Mr. Harvey, and h More

by CRVGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Harvey, Aaron Constantin
Apr 30, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

We are happy to have provided great sales and service experiences for you, Linda. We strive for quality customer service, and dedicated employees like Michael and Aaron make it happen. We hope to see you again in the future.

April 26, 2020

Matthew Orten was very nice and helpful. Huggins is always a very clean and employee’s are friendly and courteous. The breakfast was delicious. Real eggs, sausage, and cheese biscuit was yummy and th More

by twisterbama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Apr 30, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the 5-star review!

Nov 04, 2021 -

twisterbama responded

Huggins Honda in North Richland Hills is a my favorite. Elizabeth was great to work with (from checking in to leaving) and made sure I was ok and new what they were doing to my vehicle. Made for a 7 hour visit pleasant. Elizabeth was kind and considerate. Also, I am glad that Huggins has a restraunt area. Your employees there and cook are very friendly and food was delicious. I ended up eating breakfast and lunch. Your areas are very clean and comfortable. Thanks to your sweet cleaning crew. Thank you for taking good care of my vehicle and for giving me time to relax. I will highly recommend your dealership sales and repairs and maintenance (what I came in for maintenance and recalls) to my friends and family. Well to everyone

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