Norm Reeves Honda Superstore North Richland Hills - Service Center

Service Dept Top Drawer Asked to bring in an older Honda Civic for an air bag recall. Dreaded it. From the service writer to the followup, they were outstanding. Gave me a Asked to bring in an older Honda Civic for an air bag recall. Dreaded it. From the service writer to the followup, they were outstanding. Gave me a loaner car and it was all very efficient. Jeff Dwyer was a pro. More

FANTASTIC SERVICE EXPERIENCE! I had some service coupons and brought in my filthy 05 Civic to Huggins for Airbag-Upgrade, oil change, Radio-recoding and tire-rotatiion. They put I had some service coupons and brought in my filthy 05 Civic to Huggins for Airbag-Upgrade, oil change, Radio-recoding and tire-rotatiion. They put me in a brand-new Acura as a Courtesy-Vehicle, accomplished the service and washed my Civic so clean I hardly recognized it! The bill for everything WAS UNDER FIFTY-BUCKS, and there was absolutely no-pressure to spend a nickle on things I did not come in for. These guys are great, so I bragged to all my friends on Facebook. Thanks, Huggins Honda! More

On time, under estimated cost, great experience Car was ready right at estimated time. They found that a bulb just needed connecting better rather than replacing as I thought, no charge. Applied d Car was ready right at estimated time. They found that a bulb just needed connecting better rather than replacing as I thought, no charge. Applied discount to alignment I was unaware of. Came in under estimated cost. Great experience. Would highly recommend. More

Professional and friendly staff! Excellent service! Excellent service with prompt attention. I've been twice - the first time to service my new vehicle, and the second time to get a detailed wash and cl Excellent service with prompt attention. I've been twice - the first time to service my new vehicle, and the second time to get a detailed wash and clean. I was treated courteously, and the rudiments of what would be done were explained to me in a professional manner. The building is new, and "sterilingly" clean, and the reception area is comfortable and well appointed. Huggins Honda - great dealership! More

Clean freaks! Went in for an oil change and their new facility was ready. Place is down right sterile inside and out. Within an hour my car was ready (Wednesday aft Went in for an oil change and their new facility was ready. Place is down right sterile inside and out. Within an hour my car was ready (Wednesday afternoon). And they washed that too! James was great, showed me to the coffee and snacks while i waited. Great place for old school customer service. More

Always good service. The person who made the appointment for me was very polite. When I arrived I did not have to wait for a service rep. He came and met me immediately. I The person who made the appointment for me was very polite. When I arrived I did not have to wait for a service rep. He came and met me immediately. I brought my Civic in for a recall and the rep answered my questions about the work. He told me about an hour and 15 minutes. It turned out to be about an hour. And my car was washed and vacuumed. I have two Hondas that I purchased at Huggins and I have all my service work for both done at Huggins. More

Very new ,nice, & clean facility for a Honda service dept!. Took my vehicle in to see if any maintenance services were needed at another dealership.They recommended several things. So I decided to take it to Hu Took my vehicle in to see if any maintenance services were needed at another dealership.They recommended several things. So I decided to take it to Huggins and see Lucio Luna(who was my advisor for 10 years for a second opinion.. He thoroughly checked it out and honestly told me what was truly needed. His attention to detail is great and always took good care of me (he's an asset for Huggins). I don't mind having services done,but only if truly necessary. So i'll keep going back to Huggins for future services because they've earned my trust. . More

Excellent service Danny represents excellence in service at your firm. Even when I ask questions which were already addressed and resolved. Thank you very much Danny fo Danny represents excellence in service at your firm. Even when I ask questions which were already addressed and resolved. Thank you very much Danny for making my time at Honda worthwhile. More

Great service Danny came out and greeted me promptly and was very professional with explaining all that was going to be taken care of during my visit End result wa Danny came out and greeted me promptly and was very professional with explaining all that was going to be taken care of during my visit End result was.....all taken care od and within the time I was given. More

Awesome service Lance Clay was fantastic. He was very courteous and very helpful with what my vehicle needed. Huggins is the only place I go to for my Honda. Lance Clay was fantastic. He was very courteous and very helpful with what my vehicle needed. Huggins is the only place I go to for my Honda. More