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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

Overview
Employees
Reviews
Vehicles
4.6
3,903 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 3,903 reviews

November 10, 2024

Attentive, friendly, with great staff. One missing Factor, availability of loaner cars. Otherwise, great experience. More

by Shavener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate the feedback and will keep your comments in mind. Thanks for letting us know about your satisfying service visit for your Honda! See you at a future appointment!

November 10, 2024

Norm Reeves service center had friendly service and good follow up. They also provided a vehicle that I could use while my vehicle was being repaired. More

by tpool6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Totten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Fritts
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Nov 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that you could take advantage of a loaner car while waiting for your car to be repaired. We want you to be able to keep up with your daily routine. Thanks for letting us know, and we hope to serve you again!

November 10, 2024

I think we have a great deal ang everybody's friendly. And the 2025 honda is pretty nice More

by Jorvic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Cazares
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new 2025 Honda! We're here to make you feel comfortable during your car-buying purchase. We're happy that was the outcome. Thank you, and we look forward to seeing you again!

November 09, 2024

This place works with you no matter what your credit score is I was able to get a brand new 2024 Honda with a very low APR. I am grateful for them giving me a chance to start fresh! More

by khloe012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yvette Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyree
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Nov 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're here to get you a great ride, Khloe, and we do our best to make it happen! We're thrilled that you could start fresh with a new 2024 Honda. Thanks for sharing, and please let us know what we can do for you!

November 09, 2024

The technician is good and his promptly serviced. I am really thanks to him Mr. Zac. Thank you Zac for take care for my car. More

by surendra.bhattarai
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac
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Nov 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Our goal is to provide efficient and timely service, Surendra! We're happy that Zac could provide that to you. Thanks so much, and we can't wait to help you again!

November 09, 2024

Everyone was nice. We didn't like all the haggling it took to get a decent interest rate in the beginning but the people were nice. More

by dr.lagrange
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Macon Huntsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ann Stone
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Nov 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda! We appreciate the feedback so that we can work on improving our processes. Thank you, and when you're ready for a service appointment, please let us know!

November 08, 2024

I showed up without an appointment and had prompt, friendly and efficient service. They also kept me informed about the progress on my car. I highly recommend Norm Reeves Honda. More

by mrmbj01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's great that we could squeeze you and your Honda in for a service call! Plus, you received regular progress reports, which we find helpful to customers. Thanks for letting us know, and we hope to serve you in the future!

November 08, 2024

Oil change tech Santis Reyes failed to clean up. Old oil drops on my garage floor afteroil change. Three days later, I had to drive 20 miles round trip n wasted 90 minutes to return to dealership to More

by Sll102289
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello, We value customer feedback and appreciate you bringing up this issue with your recent oil change. We will discuss this with our service team so that the next time you come in for service, you'll enjoy a five-star experience. Please reach out to our General Manager, Richard Lennard, at richard.lennard@normreeves.com if you have any further concerns. Thank you.

November 08, 2024

Tristan always takes great care of my vehicles. And every time the work is completed faster that I anticipated. More

by halesO129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We will thank Tristan for you! Sounds like he does a great job in taking care of your Honda vehicles. Thank you, and we look forward to serving you again!

November 07, 2024

Fast, friendly service! I like the text updates they send to keep you informed of your vehicle’s progress More

by Steph.Swearengin82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that you took advantage of the text updates, Steph, because we want you to know what's going on. Thanks for putting your trust in us with your Honda, and we hope to see you at a future appointment!

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